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BSOD - error 0x00000001e - need help
hey everyone,
i think i have tried everything i could think. Still nothing, so i am coming to yall for help. i have included the dump files as well.
windows 7 64
thanks for the help!!!!
hey everyone,
i think i have tried everything i could think. Still nothing, so i am coming to yall for help. i have included the dump files as well.
windows 7 64
thanks for the help!!!!
Hi Zero007.
Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including stop 0x3B BSOD.
Code:Windows 7 Kernel Version 7600 MP (6 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
- Learn how to install Windows 7 Service Pack 1 (SP1)
- Service Pack and Update Center - Microsoft Windows
Let us know for any further BSOD after installing Service Pack 1.
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Code:BugCheck 3B, {c0000005, fffff80002b34dbf, fffff880028f2ee0, 0} Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+8f ) Followup: MachineOwner ---------
i downloaded SP1 and everything else for windows update. it is still BSOD when i start a download for a game. here is the new dump files.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
- Click on the Start button
- Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
- Select the “Startup” tab.
- Deselect all items other than the antivirus.
- Apply > OK
- Accept then restart.
Make it sure that utorrent is not in action. And then download another game. Does it still BSOD? Let us see.
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Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffff80002ca8ff0, 0, ffffffffffffffff} Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+150 ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002ca8ff0, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: ffffffffffffffff, Parameter 1 of the exception Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb2100 GetUlongFromAddress: unable to read from fffff80002eb21c0 0000000000000000 Nonpaged pool EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!MiReplenishPageSlist+150 fffff800`02ca8ff0 48897308 mov qword ptr [rbx+8],rsi BUGCHECK_STR: 0x1E_c0000005_R CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: Uplay.exe CURRENT_IRQL: 2 ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre LAST_CONTROL_TRANSFER: from fffff80002cce5d8 to fffff80002c82d00 STACK_TEXT: fffff880`0963ef18 fffff800`02cce5d8 : 00000000`0000001e ffffffff`c0000005 fffff800`02ca8ff0 00000000`00000000 : nt!KeBugCheckEx fffff880`0963ef20 fffff800`02c82382 : fffff880`0963f6f8 0002fa80`07685be0 fffff880`0963f7a0 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x4987d fffff880`0963f5c0 fffff800`02c80c8a : 00000000`00000000 00000000`00000000 00000000`00000068 00000000`00000001 : nt!KiExceptionDispatch+0xc2 fffff880`0963f7a0 fffff800`02ca8ff0 : fffffa80`0ff82b30 fffffa80`0f4cb060 00000000`13f80000 fffff800`02ca321c : nt!KiGeneralProtectionFault+0x10a fffff880`0963f930 fffff800`02ca771f : fffffa80`0cc02490 00000000`000000ea fffffa80`076b5be0 00000000`000000ea : nt!MiReplenishPageSlist+0x150 fffff880`0963f9a0 fffff800`02c90e34 : 00000000`00000000 00000000`00000002 00000000`00000000 ffffffff`ffffffff : nt!MiRemoveAnyPage+0x24f fffff880`0963fac0 fffff800`02c80e2e : 00000000`00000001 00000000`14016000 00000000`129e4a01 00000000`00000001 : nt!MmAccessFault+0x1224 fffff880`0963fc20 00000000`77219b60 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e 00000000`0b00f3b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77219b60 STACK_COMMAND: kb FOLLOWUP_IP: nt!MiReplenishPageSlist+150 fffff800`02ca8ff0 48897308 mov qword ptr [rbx+8],rsi SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: nt!MiReplenishPageSlist+150 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4d9fdd5b IMAGE_VERSION: 6.1.7601.17592 IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: X64_0x1E_c0000005_R_nt!MiReplenishPageSlist+150 BUCKET_ID: X64_0x1E_c0000005_R_nt!MiReplenishPageSlist+150 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0x1e_c0000005_r_nt!mireplenishpageslist+150 FAILURE_ID_HASH: {07a04de5-bbfe-1adf-07f9-787bb73a882e} Followup: MachineOwner ---------