BSOD playing wow, dxgmms1.sys


  1. Posts : 9
    Windows 7 Home Premium x64
       #1

    BSOD playing wow, dxgmms1.sys


    Hello,

    I've been having a lot of trouble with several different blue screens, some of which I believe have been solved. This one has repeated so I thought I would find out what is wrong. The recent story of this computer is that my hd5870 stopped working (at the same time that i added 8gb of ram), completely broken whilst other cards worked fine in the computer. I replaced the card with a GTX 760 which I thought would be completely fine with my gigabyte 720 watt power supply. I kept getting blue screens when the card reached a certain power usage and determined that it was an issue with the power supply. I then replaced the power supply with a corsair vs650 which, according to calculator utilities, would be more than enough power for my system. I also reformatted the computer and ran the windows memory diagnostic which showed no errors. I later went to do another scan with it, but increased the passes to 10, and it stopped at 21%. I also tried to do a memtest from a usb but the computer never booted from it when i selected to boot from the usb in the bios. The most recent bluescreen, which is the title of the thread, I got whilst playing wow and it is one I have gotten before.

    I am also having a lot of difficulty finding the dump file for this recent bluescreen. Immediately the blue screen before this one I changed system failure settings in startup and recovery, as recommended by a thread on this site. Even though my settings seem correct, the computer still says that it cannot find %SystemRoot%\Minidump and hence I can't find the dump file.

    What i recorded from the bluescreen was as follows;
    dxgmms1.sys
    PAGE_FAULT_IN_NONPAGED_AREA

    The last time i got this bluescreen I tried a fix where I disabled the graphics audio driver. It has however returned so I am lost as to what to do. Any help would be very appreciated.

    EDIT: I have since gotten memtest to work and am doing a scan now.

    Thanks in advance!
    Last edited by Angryanimal; 11 Jan 2015 at 08:05. Reason: got something to work
      My Computer


  2. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #2

    Sorry, just read the posting thread. Here is what i got from the sevenforums diagnostics tool.

    Thanks!
      My Computer


  3. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #3

    I finished running memtest for 9 passes and got no errors.
      My Computer


  4. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #4

    I got another bsod, this time it was just at random whilst i was on the computer.
    Here is what i got from the sevenforums diagnostic tool.
      My Computer


  5. Posts : 2,781
    Windows 10 Pro x64
       #5

    I dont have my debugging tools near me but dxgmms1.sys is a DirectX driver. Update it.
      My Computer


  6. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Downloaded the directx driver updates from microsoft but it said they were already installed. Do I need both of the x64 and x86 versions, i only installed the x64. I also got another bsod this morning that was a MEMORY_MANAGEMENT bsod. Here is the stuff from the diagnostic tool.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium x64
    Thread Starter
       #7

    I got another bsod on startup. It was an IRQ_NOT_LESS_OR_EQUAL bsod. I'm starting to think its a hardware problem given the variety of bsods. Here is the diagnostic stuff again.
      My Computer


 

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