BSOD please check my minidump file and help me


  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    BSOD please check my minidump file and help me


    I had the BSOD problem for some time and then the problem simply stopped. I was calm for few months until today... Here's the minidump file, I hope you can help me guys.

    Microsoft services
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Click on the button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Arc said:
    Click on the button below ....
    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
    Here's the .zip:
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Code:
    BugCheck 101, {41, 0, fffff880009ea180, 1}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    A stop 0x101 is too hard to determine the root cause. And the crash dumps are nicely silent for this particular crash dump, which makes the troubleshooting process even harder.

    Let us accept the fact that we will not have the root cause clearly stated. But we have to troubleshoot it.
    I will point you to an old forum post by an old member H2SO4 :
    H2SO4 said:
    What you're looking for will be in one of the following categories:

    a) BIOS bug
    b) a driver whose activity is causing the target processor to lock up
    c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
    Let us try from the beginning, and proceed steadily.

    Update the BIOS to Version 1.40 from ASRock > A55M-HVS ... your present BIOS is 1.20.

    If any hardware is overclocked, set them all to stock settings.

    Also, we see that the graphics driver is failing there.
    Code:
    fffff880`0b31e8c8  fffff880`110907a3Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x377a3
    The graphics is AMD Radeon HD 6530D, integrated processor graphics, Integrated AMD Radeon HD 65XX/64XX graphics in Llano (AMD A6-3500) APU. Try the latest driver there .... Desktop

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Also, Stress test the CPU. It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Let us know the results.
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Arc said:
    Code:
    BugCheck 101, {41, 0, fffff880009ea180, 1}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    A stop 0x101 is too hard to determine the root cause. And the crash dumps are nicely silent for this particular crash dump, which makes the troubleshooting process even harder.

    Let us accept the fact that we will not have the root cause clearly stated. But we have to troubleshoot it.
    I will point you to an old forum post by an old member H2SO4 :
    H2SO4 said:
    What you're looking for will be in one of the following categories:

    a) BIOS bug
    b) a driver whose activity is causing the target processor to lock up
    c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
    Let us try from the beginning, and proceed steadily.

    Update the BIOS to Version 1.40 from ASRock > A55M-HVS ... your present BIOS is 1.20.

    If any hardware is overclocked, set them all to stock settings.

    Also, we see that the graphics driver is failing there.
    Code:
    fffff880`0b31e8c8  fffff880`110907a3Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x377a3
    The graphics is AMD Radeon HD 6530D, integrated processor graphics, Integrated AMD Radeon HD 65XX/64XX graphics in Llano (AMD A6-3500) APU. Try the latest driver there .... Desktop

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Also, Stress test the CPU.It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Let us know the results.


    - Ok so the amd driver has been updated.

    - About the BIOS I did nothing because I have to admit I know nothing about it and I didn't know which one to download. Instant flash, DOS, Windows?

    - Here is the Speccy screenshot. I've tested it before and during the game and here is the result:
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    So temp is not the problem here. It is under control.

    Instant flash, DOS and Windows ... all the BIOS contain the same thing for the particular. The only difference is the way to apply it.

    The BIOS update will be a critical job here. Can you get any assistance form any person near you for it? Even you may ask a professional to do it for you. Though it is not any difficult to do.



    But it always involves a risk.
      My Computer


  7. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Arc said:
    So temp is not the problem here. It is under control.

    Instant flash, DOS and Windows ... all the BIOS contain the same thing for the particular. The only difference is the way to apply it.

    The BIOS update will be a critical job here. Can you get any assistance form any person near you for it? Even you may ask a professional to do it for you. Though it is not any difficult to do.



    But it always involves a risk.

    Yes I know thats risky...

    Before I do anything I think I should mention some things about this problem I have that are quite confusing. First of all, this problem comes and leaves. It was so constant at one time, I couldn't play anything without BSOD. Then it stopped for quite some time, I even though the problem was solved somehow. And now is back. Second thing that confuses me is that I don't always get the BSOD. Sometimes everything simply freezes and you can hear the buzzing sound. In that moment I can't do anything but restart my PC.
      My Computer


 

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