0xC1 SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION on new build

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  1. Posts : 19
    Windows 7 Pro x64
       #1

    0xC1 SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION on new build


    I recently completed a new computer build and have had nothing but trouble at only a few days old. After many hours of troubleshooting and loading drivers and even an in place upgrade, I am receiving BSOD's at seemingly random instances (even sitting at the desktop). Before going for a second nuke/reinstall, I want to see if anyone else has any suggestions.

    Windows - Fully updated
    Memtest - No errors after 8 hours of running (I believe it was on pass 7 or 8)
    OS SSD - The 840 Evo firmware is up to date and has gone through the performance restoration process.
    Safe Mode - Works fine
    Drivers - All latest drivers installed from ASUS and Nvidia
    Programs - I have uninstalled all virus scan software just to be sure that it was not a cause (I was using Avast)
    SFC - Fails (Reason behind in place upgrade). I am not sure if this is related, but would like to avoid another fresh install and ending up back here with the same BSOD's... I have attached CBS log

    Any ideas? Thank you!
    Last edited by Archetype; 31 Dec 2014 at 04:24. Reason: Adding details
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {220, fffff88007921710, fffff980244dadc0, fffffa80116a2d90}
    
    *** WARNING: Unable to verify timestamp for LGVirHid.sys
    *** ERROR: Module load completed but symbols could not be loaded for LGVirHid.sys
    Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )
    
    Followup: MachineOwner
    ---------
    
    6: kd> lmvm lgvirhid
    start             end                 module name
    fffff880`0a3f8000 fffff880`0a3fa480   LGVirHid T (no symbols)           
        Loaded symbol image file: LGVirHid.sys
        Image path: \SystemRoot\system32\drivers\LGVirHid.sys
        Image name: LGVirHid.sys
        Timestamp:        Tue Nov 24 12:06:48 2009 (4B0B38B0)
        CheckSum:         00012CDE
        ImageSize:        00002480
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The outdated Logitech game panel device driver seems to be an issue. Update it here if possible, else uninstall:
    Logitech Support + Downloads
      My Computer


  3. Posts : 19
    Windows 7 Pro x64
    Thread Starter
       #3

    Hello Golden,

    Thank you for the response. I have seen the LCD panel driver referenced in a few other post. After receiving a BSOD with a reference to the LGVirHid.sys (This is actually the latest driver; Apparently they have made no changes to the driver since 2009 which is bundled with the latest Logitech Gaming software which [powers my mouse and Logitech G930 headset) I uninstalled the LCD drivers and removed the Logitech Gaming Software, and attempted to restart with a basic usb keyboard with the G-19 unplugged.

    I still receive the issue with the keyboard unplugged and also with the LGVirHid driver uninstalled and the keyboard plugged in, so I am thinking that the LGVirHid.sys has been taken care of and there may be something else in play. Is there something later in the dmp's that show anything else?

    The most recent BSOD have been for the following which seems to happen every hour or earlier.

    On Wed 12/31/2014 8:13:54 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\123114-11887-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
    Bugcheck code: 0xC1 (0xFFFFF980A9976FE0, 0xFFFFF980A9976B68, 0xF4028, 0x32)
    Error: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that the driver wrote to an invalid section of the special pool.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Wed 12/31/2014 8:13:54 AM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0xC1 (0xFFFFF980A9976FE0, 0xFFFFF980A9976B68, 0xF4028, 0x32)
    Error: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
    Bug check description: This indicates that the driver wrote to an invalid section of the special pool.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    Last edited by Archetype; 31 Dec 2014 at 11:30.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    I did see the 2 x 0xC1 .dmp's, but the analysis seemed inconclusive and they didn't point to a specific driver. Can you confirm it was MemTest86+ that you ran, not just plain MemTest86?.

    Lets try something else. With the Logitech device uninstalled, please do this:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


  5. Posts : 19
    Windows 7 Pro x64
    Thread Starter
       #5

    Hello Golden,

    Happy New Years!

    I thought I would give it one more go... I removed the drivers (LCD drivers fully uninstalled) and software once again and re-installed with only my Logitech Mouse, Headset, and the generic keyboard plugged in and tested with a few CPU and GPU intensive task and left it running for a few hours with no issues.

    I then took the dive and plugged in my G19 Keyboard and restarted. No issues so far!

    I will keep you updated. Thanks again for the help!

    Update: I received a 0xa on ntoskrnl & ntkrnlmp.exe a few minutes after posting this message... Please see new dmp
    Last edited by Archetype; 01 Jan 2015 at 01:29. Reason: BSOD
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff6fc5015bbe8, 0, 0, fffff800034533a0}
    
    Probably caused by : memory_corruption ( nt!MiRemoveWorkingSetPages+388 )
    
    Followup: MachineOwner
    ---------
    Still inconclusive. Did you run MemTest86+ for 8 consecutive passes? That should take upwards of 12 hrs for 16GB RAM.
      My Computer


  7. Posts : 19
    Windows 7 Pro x64
    Thread Starter
       #7

    Darn...

    I ran memtestx86 for about 7 or 8 hours last night (I believe it was on pass 7 or 8) but will give it a go again in the morning

    Just curious, did you see anything troubling in the CBS log from SFC? I see references to what looks like a Radeon or ATI driver and AMD 64? I don't have an ATI card or AMD processor so I think these errors are erroneous.
    Last edited by Archetype; 01 Jan 2015 at 02:31. Reason: Updated memtest to MemTestx86
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    I'll have a look at those shortly.

    Be sure its MemTest86+ you run please.
      My Computer


  9. Posts : 19
    Windows 7 Pro x64
    Thread Starter
       #9

    After re-enabling Verifier and restarting, I received the attached BSOD with 0xC9 on HIDCLASS.sys

    This occurred after having my G19 Keyboard plugged and restarting the computer. As soon as Windows prepares to start I receive this BSOD.
      My Computer


  10. Posts : 19
    Windows 7 Pro x64
    Thread Starter
       #10

    I ran MemTest once more (this time for 10 hours and 9 Passes) and no issues with the RAM.

    I unloaded the Logitech Gaming Software and uninstalled the LCD driver, disabled Verifier and so far no crashes with the G19 plugged in.

    If I can get the darn thing working with the LCD driver disabled, I would not mind one bit as it is only eye candy...
      My Computer


 
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