Random crashes and freezes

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  1. Posts : 85
    Windows 7 Home Premium
       #1

    Random crashes and freezes


    I have had several instances of crashes (although only a couple of BSOD, mostly the system self re-boots) and also freezes, where the system simply stops responding. The odd thing is that the system will stop responding to any input, but I see the hard drive light flashing now and again, so IT is still active. CTL+ALT DEL brings up an error message after about a 2 min wait, and I cannot access the Task Manager.

    Yesterday, I logged in to find my background picture missing, and my background was black. I rebooted to find it the same. I opened Chrome to research the problem and after a couple of minutes the background was back to normal.

    I have run Avast and Malwarebites, all issues cleaned before the latest issues.

    I have attached the dump files.
      My Computer


  2. Posts : 85
    Windows 7 Home Premium
    Thread Starter
       #2

    Here is the Zip


    Zip file
      My Computer


  3. Posts : 2,781
    Windows 10 Pro x64
       #3
      My Computer


  4. Posts : 85
    Windows 7 Home Premium
    Thread Starter
       #4

    OK


    Ok, I used the DM Log Collector, and the ZIP is attached to the second post. What else do I need to do?
      My Computer


  5. Posts : 85
    Windows 7 Home Premium
    Thread Starter
       #5

    I tried it again


    Ok, I am getting no responce, so I ran BOTH tools, and both zip files are attached. If there is something else needed to diagnose the problem, please tell me.
      My Computer


  6. Posts : 85
    Windows 7 Home Premium
    Thread Starter
       #6

    MORE crashes


    Ok, I have had several more crashes. Twice I have found a message that "Windows has recovered from an error" and once I found the log in screen at 800 x 600 resolution with an error message showing. I could not copy the message. I have run the two tools suggested and attached the zips.

    PLEASE someone give me a hint as to why my machine keeps crashing and locking up!
      My Computer


  7. Posts : 85
    Windows 7 Home Premium
    Thread Starter
       #7

    Again


    Another.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Sorry, when i come home i will look at the log.
      My Computer


  9. Posts : 85
    Windows 7 Home Premium
    Thread Starter
       #9

    Thanks


    Thanks. FYI, when I got home from work, the computer was off. I had left it on. There was no message about a problem or crash, but my Video managment software had reset to an earlier version. I use eVGA Precision X. It reset to a version from 2013 and new versions come out several times a year. I did not update it again.
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    Try upgrading the BIOS if that dosen't work then you need to replace the motherboard.
      My Computer


 
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