BSOD while playing games (Borderlands 2, Stalker, League of Legends)..


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD while playing games (Borderlands 2, Stalker, League of Legends)..


    I've been getting crashes every time I play, I've already tried reinstalling video card drivers but it did not help. Windows gives me this error message.
    Edit: Ok, so apparently this issue doesn't occur all the time, as I was able to play League and Borderlands without it having a crash 5 mins in.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000094
    BCP2: FFFFF880086C5985
    BCP3: FFFFF88002390F68
    BCP4: FFFFF880023907C0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\011815-20623-01.dmp
    C:\Users\user\AppData\Local\Temp\WER-90854-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    Last edited by jokerjj; 19 Jan 2015 at 00:56. Reason: Update
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    I would suggest you to try one more version of the display driver, as both the drivers I am seeing in the different dumps are crash prone themselves.

    Uninstall your installed version of the display driver.


    Then clean up any possible leftover.


    Then install version 13.9 WHQL only.


    Let us know how it goes. If it BSODs with this driver version too, we will search for the other reasons of this BSOD.
    ______________________________________________
    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000094, fffff880086c5985, fffff88002390f68, fffff880023907c0}
    
    Probably caused by : atikmdag.sys ( atikmdag+7b985 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000094, The exception code that was not handled
    Arg2: fffff880086c5985, The address that the exception occurred at
    Arg3: fffff88002390f68, Exception Record Address
    Arg4: fffff880023907c0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.
    
    FAULTING_IP: 
    atikmdag+7b985
    fffff880`086c5985 41f7f1          div     eax,r9d
    
    EXCEPTION_RECORD:  fffff88002390f68 -- (.exr 0xfffff88002390f68)
    ExceptionAddress: fffff880086c5985 (atikmdag+0x000000000007b985)
       ExceptionCode: c0000094 (Integer divide-by-zero)
      ExceptionFlags: 00000000
    NumberParameters: 0
    
    CONTEXT:  fffff880023907c0 -- (.cxr 0xfffff880023907c0;r)
    rax=0000000000000000 rbx=fffff880023911f0 rcx=fffff88002391200
    rdx=0000000000000000 rsi=fffffa8003dc3400 rdi=fffff8800864a000
    rip=fffff880086c5985 rsp=fffff880023911a0 rbp=fffff88002391250
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000186
    r11=fffff880089236f0 r12=00000000000009dd r13=00000000000009de
    r14=0000000000000026 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    atikmdag+0x7b985:
    fffff880`086c5985 41f7f1          div     eax,r9d
    Last set context:
    rax=0000000000000000 rbx=fffff880023911f0 rcx=fffff88002391200
    rdx=0000000000000000 rsi=fffffa8003dc3400 rdi=fffff8800864a000
    rip=fffff880086c5985 rsp=fffff880023911a0 rbp=fffff88002391250
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000186
    r11=fffff880089236f0 r12=00000000000009dd r13=00000000000009de
    r14=0000000000000026 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    atikmdag+0x7b985:
    fffff880`086c5985 41f7f1          div     eax,r9d
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x7E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff880023911f0 to fffff880086c5985
    
    STACK_TEXT:  
    fffff880`023911a0 fffff880`023911f0 : fffff880`02391250 fffffa80`03dc3000 fffff880`086d9d8e fffff880`02391290 : atikmdag+0x7b985
    fffff880`023911a8 fffff880`02391250 : fffffa80`03dc3000 fffff880`086d9d8e fffff880`02391290 fffff880`086c4ad6 : 0xfffff880`023911f0
    fffff880`023911b0 fffffa80`03dc3000 : fffff880`086d9d8e fffff880`02391290 fffff880`086c4ad6 00000000`00000027 : 0xfffff880`02391250
    fffff880`023911b8 fffff880`086d9d8e : fffff880`02391290 fffff880`086c4ad6 00000000`00000027 00000000`00000000 : 0xfffffa80`03dc3000
    fffff880`023911c0 fffff880`02391290 : fffff880`086c4ad6 00000000`00000027 00000000`00000000 00000000`00000000 : atikmdag+0x8fd8e
    fffff880`023911c8 fffff880`086c4ad6 : 00000000`00000027 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff880`02391290
    fffff880`023911d0 00000000`00000027 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`02391290 : atikmdag+0x7aad6
    fffff880`023911d8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`02391290 fffffa80`03dc3400 : 0x27
    
    
    FOLLOWUP_IP: 
    atikmdag+7b985
    fffff880`086c5985 41f7f1          div     eax,r9d
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  atikmdag+7b985
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52a23f6f
    
    STACK_COMMAND:  .cxr 0xfffff880023907c0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+7b985
    
    BUCKET_ID:  X64_0x7E_atikmdag+7b985
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x7e_atikmdag+7b985
    
    FAILURE_ID_HASH:  {59b8663d-5253-86a6-bc64-c96d69468263}
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff880`0864a000 fffff880`0933a000   atikmdag   (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Sat Dec 07 02:49:43 2013 (52A23F6F)
        CheckSum:         00CA856E
        ImageSize:        00CF0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:25.
Find Us