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Windows 7: BSOD a clock interrupt was not received on a secondary processor

18 Jan 2015   #1

windows 10 64 bit
BSOD a clock interrupt was not received on a secondary processor

Hello,My name is Anderson.
First of all,apologies for my info inside the zip file is mixed in with Portuguese,its the language my computer is on.
About half a month ago i started getting blue screens while trying to play games,which started to happen more and more often,to anything i did on a random time period,after some research and the use of BlueScreenView i managed to locate the problem (which was a driver for the ethernet which was out of date) and solved it,and for a whole month-ish i could again play any game and do anything without a sign of the blue screen.
but yesterday,when i turned on my computer,i was asked to update my graphics driver,AMD,which naturally i did. but a few moments after that while playing games,the same blue screen came back to haunt me.
But this time,there were no minidump files at all,i tried searching for a solution for minidump files not being created in this website and so far nothing has worked.
Could someone give me a hand?
P.S: i hope the mixed languages in the files arent too much nuisance.
P.S.S: the text on the blue screen showed "a clock interrupt was not received on a secondary processor within the allocated time interval."

My System SpecsSystem Spec
19 Jan 2015   #2

Windows 7 Pro 64 bit

Sounds like your processor is overheating. I suggest installing a hardware monitoring program such as HWinfo. Google it, it's a free program. Keep an eye on your cpu core max temps. The core temps are what is important, not the cpu temp. If that is the case, then you need to open your pc and check to see if the fan is working when it is turned on. If it is still working then I suggest you check to see if the fins on the heatsink are clogged up with dust, if they are, you can either get a can of air and blow them out(which is what I suggest) or do it manually, however I must caution you that if you do it manually that you must be very careful to make sure that you have discharged any static electricity on your person before doing so, you can do this by touching the back of your power supply while it is plugged in, just make sure to touch the metal part of it.
My System SpecsSystem Spec
19 Jan 2015   #3

windows 10 64 bit

oh my god,thank you so much,for the time it took for someone to reply i had almost lost hope!
i opened the cpu as you said,and,excuse me for the language,but HOLY SH*T,it had so much dust that im surprised a giant spider didnt jump at my face when i opened it,i spent around half to one hour cleaning the heat sink with a toothpick (trying not to touch it directly) and blowing the loose dust off,it looks a LOT better now,and i managed to go past the amount of time it took to get a blue screen.
so far no problems,i will keep an eye out for anything abnormal and if i dont get another BSOD until tomorrow i will mark this thread as solved.
again,thank you SO MUCH for taking your time to help me!
My System SpecsSystem Spec

01 Feb 2015   #4


I had this exact same problem last week , My computer was over clocked but being 3 years old now it was struggling to hold its own , so i lowered the OC multiplier 2 notches in the bios problem solved .

I figured this out after trying nearly everything. Stress tests , Driver updates etc
My System SpecsSystem Spec

 BSOD a clock interrupt was not received on a secondary processor

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