Seemingly random BSODs


  1. Posts : 4
    Windows 7 Ultimate N x64
       #1

    Seemingly random BSODs


    I'm not sure how much more information I could have put into the title, so sorry if it's insufficient.

    The problem started the day I built my computer, which was the 4th of December, 2014.

    The first BSOD I encountered was when I shut down my computer for the first time, after it had 'shut down', it came up. There were no more problems until a while later, a couple days, at which point I had installed a graphics card(there was no graphics card when the first BSOD occurred), and it probably happened when I tried to launch CS:GO.

    Since then, I have encountered 10 more BSODs, including today, and they have all been seemingly random, with nothing in common between them all, and I can't remember what I was doing during any of them except the first two and the last one(which occurred when I was just literally reading a text file in notepad.)

    This is my build on pcpartpicker, minus the hard drives because I got them out of an old computer and can't find them anywhere to get information on.

    I did try uninstalling AMD graphics drivers and software after I installed my graphics card, because I thought maybe they were conflicting. I thought that had helped, because I went without a BSOD for 13 days, until the 29th of December.

    They all showed that it was something with 'win32k.sys', and looking this up on google has gotten me nowhere.

    This is basically my last resort. It doesn't really effect my computer as far as I can tell, and it happens so far apart from eachother that I can deal with it, but I'm afraid of anything it could be doing to my computer and it would be nice to have the security that my computer wont BSOD in the middle of typing an important word document or skyping with a deep sea diver who has discovered Atlantis at the ocean floor and is about to tell me the coordinates before he runs out of oxygen.

    I've obviously included the necessary files.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Elemental1234.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
    Code:
    Windows 7 Kernel Version 7600 MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

    Report us for any further BSOD after installing SP1. Additional steps may be required depending on the situation.
    _____________________________________________
    Code:
    BugCheck 3B, {c0000005, fffff96000184283, fffff8800cb7b060, 0}
    
    Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 4
    Windows 7 Ultimate N x64
    Thread Starter
       #3

    Its still happening. It didn't happen since I posted the thread, but today it happened. Twice. In the span of two hours. The first time it happened when I was trying to launch a steam game(Lego Marvel super heroes), and the second time it happened when I closed a game maker game (Which uses directx 10? or 9. One of those two.)

    I did install SP1, and all other available(even optional) windows updates.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4
      My Computer


  5. Posts : 4
    Windows 7 Ultimate N x64
    Thread Starter
       #5

    Here it is, although I'm 90% sure it's the same. Probably should have included this in my reply though.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Elemental1234 said:

    I did install SP1, and all other available(even optional) windows updates.
    Code:
    Host Name:                 JONAH-PC
    OS Name:                   Microsoft Windows 7 Ultimate N 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Jonah
    Registered Organization:   
    Product ID:                00432-077-1693117-86951
    Original Install Date:     04/12/2014, 4:07:35 PM
    System Boot Time:          18/02/2015, 8:40:56 PM
    System Manufacturer:       Gigabyte Technology Co., Ltd.
    System Model:              GA-78LMT-USB3
    Yes, same. Because nothing is changed there. SP1 is not installed.

    I already said in post #2, saying it again .... Report us for any further BSOD after installing SP1.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate N x64
    Thread Starter
       #7

    I followed the link you gave me, and one of the updates even was SP1, so I'm not sure what I'm supposed to do now. The latest BSOD occurred after I 'installed' it, and the one before that was before. I'll look at the link again and see what I did wrong.

    EDIT: Apparently although it was under the list of updates, nothing happened, and I wasn't monitoring the update process so I don't know what went wrong. After I restarted, there were no updates left, but I just checked now and SP1 is there now, again. I'm going to try to install it.


    EDIT: The download process appears to be stuck at 19%, but I'm assuming it's just not updating the progress. I'll report back if it really is stuck.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    If you really fail to update to SP1, do a clean reinstall including SP1.

    Hopefully it will recover those BSODs.
      My Computer


 

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