Random Crashes:1.igdkmd64.sys+BBE1D 2.ntoskrnl.exe+70740


  1. Posts : 6
    Win7 64bit
       #1

    Random Crashes:1.igdkmd64.sys+BBE1D 2.ntoskrnl.exe+70740


    Hello :) . I had a problem with my laptop and send him back in service. They replace my motherboard and my new graphic card is gt730m(gt 640m is old one). Problems occurred after a short period of time, ramdom artifacts and crashes. 2 blue screens 5 min away one from another. Plz help
      My Computer


  2. Posts : 6
    Win7 64bit
    Thread Starter
       #2

    update
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi AntaCyp.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621

    Report us for any further BSOD after installing Service Pack 1.
    ____________________________________
    Code:
    BugCheck 3D, {fffff8800331b1d0, 0, 0, fffffa800b19ee40}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiInterruptDispatch+16c )
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 6
    Win7 64bit
    Thread Starter
       #4

    Hello.
    It happend again. I did update my windows also. After switching to my integrated graphic procesor and with some artifacts, restart: BSOD . Plz tell me if it's a hardware or a soft issues. I still have guarantee for him and i could send him in service. Tnx!
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Code:
    OS Name    Microsoft Windows 7 Home Premium
    Version    6.1.7600 Build 7600
    As long as you dont install Service Pack 1, it is most probable that the BSODs will continue to happen.
      My Computer


  6. Posts : 6
    Win7 64bit
    Thread Starter
       #6

    Now I did it. There are no more problems. I hope this is what it was and I'll not get anymore BSODs. Thanks a lot! :)
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Welcome. :)
      My Computer


  8. Posts : 6
    Win7 64bit
    Thread Starter
       #8

    Well... bad luck strikes again just before BSOD, artifacts was all over my screen. I really suspect that is a hardware issue.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    The integrated graphics is failing.
    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    
    Probably caused by : igdkmd64.sys ( igdkmd64+36f31 )
    
    Followup: MachineOwner
    ---------
    Which is old enough.
    Code:
        Image name: igdkmd64.sys
        Timestamp:        Tue Feb 28 14:25:17 2012 (4F4C9675)
    Go to Acer's website and search for any possible driver update for your system, NC-V3-571G-736B1.

    Let us know.
      My Computer


  10. Posts : 6
    Win7 64bit
    Thread Starter
       #10

    Meh...there was no new driver update. I'll send the laptop in service Monday. Hope it will replace the cpu and solve this annoying problem. Keep in touch :)
      My Computer


 

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