Unexpected_Kernel_Mode_trap win 7 32bit


  1. Posts : 6
    windows 7 Pro x64
       #1

    Unexpected_Kernel_Mode_trap win 7 32bit


    i have a problem about BSOD with my desktop. The details of this error in attach file. Please help me, thanks so much :)

    Attachment 347685
      My Computer


  2. Posts : 2,528
    Windows 10 Pro x64
       #2

    There are not any dump files contained within this folder. Make sure your system is configured to at least create kernel memory dumps - also, look to see if you have any recent .dmp files in either \Windows (memory.dmp) or *.dmp files in \Windows\Minidump.
      My Computer


  3. Posts : 6
    windows 7 Pro x64
    Thread Starter
       #3

    this is link download file MEMORY.DMP : https://drive.google.com/file/d/0Bzn...ew?usp=sharing
    please help me , thanks
      My Computer


  4. Posts : 2,528
    Windows 10 Pro x64
       #4

    That file is corrupt, unfortunately:
    Code:
    Loading Dump File [C:\Users\cluberti\Desktop\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       http://msdl.microsoft.com/download/symbols
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       http://msdl.microsoft.com/download/symbols
    Symbol search path is: http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Missing image name, possible paged-out or corrupt data.
    *** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
    Unable to add module at 00000000`00000000
    WARNING: .reload failed, module list may be incomplete
    Debugger can not determine kernel base address
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`03604000 PsLoadedModuleList = 0xfffff800`03849e90
    Debug session time: Sun Jan 25 17:59:22.905 2015 (UTC - 8:00)
    System Uptime: 0 days 0:14:46.904
    Missing image name, possible paged-out or corrupt data.
    *** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
    Unable to add module at 00000000`00000000
    WARNING: .reload failed, module list may be incomplete
    Debugger can not determine kernel base address
    Loading Kernel Symbols
    Missing image name, possible paged-out or corrupt data.
    .*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
    Unable to add module at 00000000`00000000
    Unable to read KLDR_DATA_TABLE_ENTRY at 00000000`00000000 - NTSTATUS 0xC0000147
    One thing I noticed though, is the build string - "7601.17514.amd64fre.win7sp1_rtm.101119-1850". If that build string is correct (hard to say in a corrupt dump, but... it is there and it is an accurate build stamp, so it's at least possible), I must ask - when is the last time you patched your machine? That build string has changed many times since SP1 with kernel updates, and you're running an RTM kernel. In fact, the latest build of the GDR kernel that is publicly available has build string 6.1.7601.18700 (win7sp1_gdr.141211-1742).

    Please make certain that your Windows 7 box is fully patched before you do anything further.
    Last edited by cluberti; 27 Jan 2015 at 04:05.
      My Computer


 

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