BSOD getting worse


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD getting worse


    Hi,

    I had problems with finding my laptop recovering from a crash. This has been going on for the past 6 months. I have no idea about these things, so I'm hoping, you could provide my some usefull information about what's wrong and how can I solve this issue(s).

    Data is attached.

    Thank you
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required - not just the .dmp files.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    The file in my initial post was created by DM Log Collector. I have run it again and in the process it creates a folder with various files, not just .dmp, but when it creates .zip file, there are only .dmp files in it.

    The .zip file from just now is attached.
      My Computer


  4. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Hi,

    I managed, to get the missing files into the .zip. Look at the attachment.
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi guys, can anyone help?
    Please
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    ******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 0, fffff80002c0f477}
    
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm netw5v64
    start             end                 module name
    fffff880`068bb000 fffff880`06df6000   netw5v64 T (no symbols)           
        Loaded symbol image file: netw5v64.sys
        Image path: \SystemRoot\system32\DRIVERS\netw5v64.sys
        Image name: netw5v64.sys
        Timestamp:        Fri Mar 27 02:51:24 2009 (49CBAB84)
        CheckSum:         00533DE3
        ImageSize:        0053B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The Intel wireless driver is more than 5 years out of date......update it using this:
    https://downloadcenter.intel.com/Default.aspx

    Monitor for further BSOD's and advise.
      My Computer


 

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