memory dump


  1. Posts : 27
    windows 7 pro 32 bit
       #1

    memory dump


    please check for me what actually happened.....this is the third time i face this problem.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    khairi90 said:
    please check for me what actually happened.....this is the third time i face this problem.
    K

    the probable cause of this crash was the NETw5s32.sys file corrupting memory. That file is part of your network driver.

    I suggest

    Updating the network driver
    Dunning a system file check to verify your system files
    to run that type cmd in search>right click and run as admin>SFC /SCANNOW
    let us know the results
    Also I would download and run a memory diagnostic like memtestx86. Overnight if poswsible.

    Hope this helpa and let us know if you need any help with this


    Ken J
      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #3

    NETw5s32.sys

    Get that off the machine. Delete it. It's at C:\Windows\system32\DRIVERS\NETw5s32.sys

    It might be a driver for wireless adapter but I can't find any info on it. Probably malware.

    After, scan with full scan using Malwarebytes.

    If it is a driver for wireless adapter, get a newer/better version.
      My Computer


  4. Posts : 27
    windows 7 pro 32 bit
    Thread Starter
       #4

    the scan shows this message : "windows resource protection did not find any integrity violation"....
      My Computer


  5. Posts : 5,747
    7600.20510 x86
       #5

    Yeah then it's probably a driver and not malicious. Update it if you can, from manufacturer of wireless adapter's website.

    I've seen this crash in quite a few different dumps from different users. Not particular to you.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:51.
Find Us