BSOD probably due to one/some/all Firefox/Flash Player/Laptop Speakers

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  1. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
       #1

    BSOD probably due to one/some/all Firefox/Flash Player/Laptop Speakers


    Hi! This is the second time i got a BSOD in the past week. The first time was when i was listening to some music on Youtube (browser: Firefox) and there were other work-related programs running as well. My laptop speakers aren't great and sometimes, when i play them at full volume, the sound gets stuck at one point and the computer hangs. So that's what happened the first time and i thought they were due to my speakers, as it has happened before. This time was a similar situation, apart from the fact that i still hadn't started working yet, so Firefox was the only program running (apart from background ones like CCleaner, MS Security Essentials, etc.). I was listening to music and browsing, but had stopped the music as i was on the phone. So there was no speaker output, yet first FF hanged (though there were not many active tabs) and then i got a BSOD. So to me, Firefox and Flash Player is the common element, but i am not sure. Please see if you can help out. Laptop: Sony VAIO VGN-CS35GN (more than 5 years old, so out-of-warranty). Thanks SKG.
      My Computer


  2. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #2

    I am also not being able to upload the log files generated, as when i click on the attachment icon ('clip') or the manage attachments button, nothing happens!
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    What add-ons are you using with Firefox? Many add-ons just as Ghostery for example screw with the behaviour of websites.

    Remove all add-ons and test.
      My Computer


  4. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #4

    AdBlock Plus is the only one which is enabled. FlashBlock is disabled.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Remove all add-ons and test.
      My Computer


  6. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #6

    I am trying right now... listening to music on Youtube at full volume with all add-ons disabled. I will see if situation is replicated. But how do i attach the log files? The entire toolbar is not working, not even the icons to bold, italicize or underline.
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    The toolbar doesn't work because of the add-ons! Remoce add-ons then try use the toolbar!
      My Computer


  8. SKG
    Posts : 70
    Microsoft Windows 7 Professional 32 bit
    Thread Starter
       #8

    i said i've already disabled the only addon that was enabled. even then the toolbar doesn't work.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    No one else has the same problem you do. Try a different browser.
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10
      My Computer


 
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