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Windows 7: Computer keeps restarting at random times and shows BSOD

03 Feb 2015   #1
thinkbig

Windows 7
 
 
Computer keeps restarting at random times and shows BSOD

Hi,

My computer keeps restarting itself at random times. Sometimes it shows
the BSOD for a second or two (not long enough to read or copy it) and
sometimes I just see "entering power save mode" without the BSOD.

This has been happening over the past few months, sometimes very
rarely (once every couple of days) and sometimes several times a day.

I've run Scandisk, SFC, Startup Repair (several times), several malware
/ virus programs, did several system restores, almost everything short of a
windows 7 reinstall (I have the install / repair disk)... not sure where to go
from here??

Please help!!! Thank you!


My System SpecsSystem Spec
.
06 Feb 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff8000349dc3f}

*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner
---------
Norton strikes again!

Uninstall it completely using this tool:
Norton Removal Tool Download

Install and use MSE in its place.
My System SpecsSystem Spec
28 Feb 2015   #3
thinkbig

Windows 7
 
 

Hi, Thanks for your hep!

I ran the Norton Removal Tool (ran it twice) and it seemed to take care of the crashing.

Now I keep getting a popup that says "Internet Explorer Has Stopped Working" upon start up.

I am able to use Google Chrome to get online.

Any suggestions to get IE working?

Thanks again!
My System SpecsSystem Spec
.

09 Mar 2015   #4
thinkbig

Windows 7
 
 

Thanks for your help! All fixed including the IE problem as well!
My System SpecsSystem Spec
11 Mar 2015   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Good News!
My System SpecsSystem Spec
Reply

 Computer keeps restarting at random times and shows BSOD




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