Computer keeps restarting at random times and shows BSOD


  1. thinkbig
    Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
       New #1

    Computer keeps restarting at random times and shows BSOD


    Hi,

    My computer keeps restarting itself at random times. Sometimes it shows
    the BSOD for a second or two (not long enough to read or copy it) and
    sometimes I just see "entering power save mode" without the BSOD.

    This has been happening over the past few months, sometimes very
    rarely (once every couple of days) and sometimes several times a day.

    I've run Scandisk, SFC, Startup Repair (several times), several malware
    / virus programs, did several system restores, almost everything short of a
    windows 7 reinstall (I have the install / repair disk)... not sure where to go
    from here??

    Please help!!! Thank you!
      My Computer
    Quote Quote

  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, fffff8000349dc3f}

*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Probably caused by : NETIO.SYS ( NETIO!WfpExpireEntryLru+17 )

Followup: MachineOwner
---------
    Norton strikes again!

    Uninstall it completely using this tool:
    Norton Removal Tool Download

    Install and use MSE in its place.
      My Computer
    Quote Quote

  4. thinkbig
    Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       New #3

    Hi, Thanks for your hep!

    I ran the Norton Removal Tool (ran it twice) and it seemed to take care of the crashing.

    Now I keep getting a popup that says "Internet Explorer Has Stopped Working" upon start up.

    I am able to use Google Chrome to get online.

    Any suggestions to get IE working?

    Thanks again!
      My Computer
    Quote Quote

  6. thinkbig
    Posts : 118
    Microsoft Windows 7 Home Premium 64-bit
    Thread Starter
       New #4

    Thanks for your help! All fixed including the IE problem as well!
      My Computer
    Quote Quote

  7. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #5

    Good News!
      My Computer
    Quote Quote

 

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