BSOD, atikmdag.sys error


  1. Posts : 4
    Windows 7 Ultimate x64 Service Pack 1
       #1

    BSOD, atikmdag.sys error


    I have been getting a BSOD error saying that atikdmag.sys had some error. This usually occurs while browsing files using explorer.

    Things i have tried:
    tried general system clean up, (spy/bloat/mal)ware (spybot S&D) and Antivirus (avast) sweeps
    Uninstalled ati drivers, no error received while they were uninstalled.
    installed JUST the latest video driver as was recommended in this thread, error came back.

    computer was up and running fine for 3+ months before the BSOD started happening. It happens randomly while im browsing files, but there is at least one folder i can go to that always re-creates the issue to test... it usually happens when there are video files in the folder (i suspect it may be a thumbnail generation issue?).

    required BSOD zip attached, thanks in advance for any help.
      My Computer


  2. Posts : 16
    Windows 7 Ultimate x64/Windows xp Media center edition x64(Dual boot)/Windows10,Windows7,Ubuntu(64)
       #2

    Hi,
    I just helped a guy who had the same problem. Look the link below...

    Blue screen Atikmpag.sys
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64 Service Pack 1
    Thread Starter
       #3

    Randycool79 said:
    Hi,
    I just helped a guy who had the same problem. Look the link below...

    Blue screen Atikmpag.sys
    tried this. still got bluescreen, however this time it didnt mention atidkmag.sys, it only said "SYSTEM_SERVICE_STOP" and 0x0000003b
      My Computer


  4. Posts : 16
    Windows 7 Ultimate x64/Windows xp Media center edition x64(Dual boot)/Windows10,Windows7,Ubuntu(64)
       #4

    Are able to access Windows? Well I think once you restart after BSOD you should be able to access Windows. This problem is happening for you because of the IEEE 1394 devices are connected.
    So I've found a hot fix from Microsoft, this hot fix will resolve the problem.

    Stop error code 0x0000003B (SYSTEM_SERVICE_EXCEPTION) on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices

    Randycool79
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64 Service Pack 1
    Thread Starter
       #5

    Randycool79 said:
    Are able to access Windows? Well I think once you restart after BSOD you should be able to access Windows. This problem is happening for you because of the IEEE 1394 devices are connected.
    So I've found a hot fix from Microsoft, this hot fix will resolve the problem.

    Stop error code 0x0000003B (SYSTEM_SERVICE_EXCEPTION) on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices

    Randycool79
    Tried this, told me that this update is not applicable to my computer. Also IEEE 1394 is firewire, and i don't even own a firewire device.

    The BSOD is still happening at the same times as it was, it just isn't saying the word "atikmdag.sys" anymore.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate x64 Service Pack 1
    Thread Starter
       #6

    tried completely removing driver with DDU...
    -reinstalled latest, didnt help
    -installed 4.11.2B (last beta), didnt work
    -installed 13.9 (older version), didnt work

    still getting these same bluescreens. if i cant get this fixed soon im going to try a complete system wipe and reinstall the OS...
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:11.
Find Us