BSOD whilst using MYOB/Accounting Software and Gaming in other profile

niktripplesix · 03 Feb 2015

Hi All,

Was wondering if someone could help me with diagnosing & repairing the issue my computer is having with BSOD.
It was built by a friend a month ago, so all parts are still under warranty if I need to return any.

The most trouble I am having is when using the computer for business, would probably see the Blue Screen twice a week? Whereas my partner is seeing it a few times more a week than myself when gaming in a different user profile.

If someone could please help me out, that would be amazing!
Nikki

Details in window message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88003DFC948
BCP3: FFFFF88003DFC1A0
BCP4: FFFFF8800165822C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Golden · 06 Feb 2015

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88003dfc948, fffff88003dfc1a0, fffff8800165822c}

Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireFcbWithPaging+12c )

Followup: MachineOwner
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Please check the hard disk using the DOS version of SeaTools to run a SHORT test:
SeaTools for DOS and Windows - How to Use