BSOD during general system use, error KERNEL_DATA_INPAGE_ERROR

redroar · 18 Feb 2015

Hey ICIT2LOL,

Sorry for not getting back to you sooner. Here's a screenshot:

EDIT: Also have had several more BSOD's, different error messages. New zip is attached.

ICIT2LOL · 18 Feb 2015

Hey look Hugh I made a big mistake mate that post was another person in strife so forget the csrrs stuff.

Now the latest dump files are saying there is still a disk problem and I think it might be time to ask for help on this one because I am no expert apart from the absolutely obvious.

Code:

BugCheck 7A, {fffff6fc40009b60, ffffffffc000009d, c659f860, fffff8800136c350}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

There are as you can see other warnings too and this might explain the problem a little
How To Fix Mssmbios.sys Blue Screen Errors (BSOD)
But as I said time for some help on this one because we have been down the drive test path already and it is probably software problems??

redroar · 19 Feb 2015

Thanks, ICTIT2LOL, any idea if anyone else can help?

ICIT2LOL · 19 Feb 2015

Yes mate I will ask for more help as there are others more experienced than I am so just hang on and I am sure someone will get back to you.

Arc · 20 Feb 2015

Hi redroar.

Make it sure that you are using the latest firmware for your SSD. It should be version MU02, Release Date: 01/8/2015.

When done, post a screenshot of the SSD (and the HDD too) using CrystalDiscInfo. Also let us know for any further BSOD.
__________________________________________________

Code:

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

redroar · 06 Aug 2015

Hi Arc, ICIT2LOL,

Extremely late update here. The BSOD's seen to subside, I thought uninstalling the AV I was using fixed it. Apparently not. I'm now getting the same BSOD's again, same error messages.

I have updated the SSD Firmware, didn't make a difference. Attached is a screenshot of CrystalDiscInfo.

Thanks for all the help so far,
RedRoar.

ICIT2LOL · 06 Aug 2015

Hmm the temp on the SSD seems a tad high for my liking but I cannot see anything amongst that data that says much to me.
Can you send the latest dumps mate - not out of the possibility that SSD is failing I have just had a new Samsung 850 Pro go bad after five months so it would be to see if the dumps are coming up the same please.