On a recent shutdown, My Pc had a Bsod. Additional info came back as
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8009BA8050
BCP3: FFFFF80000B9A3D8
BCP4: FFFFFA8007969160
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Attached file should be a zip from DM log collector, though it was created a bit after it happened. Not sure if that will make a difference.
Other than that I'm not really sure what to say
Can you remove the logitech USB device before shutting down, as a test, and see if it BSODs in the same way or not?
Code:BugCheck 9F, {3, fffffa8009ba8050, fffff80000b9a3d8, fffffa8007969160} Probably caused by : usbehci.sys Followup: MachineOwner ---------Code:Image name: lvrs64.sys Timestamp: Wed Oct 07 13:57:59 2009 (4ACC510F)Code:Image name: lvpopf64.sys Timestamp: Wed Oct 07 13:57:20 2009 (4ACC50E8)
I removed the device before shutdown, and there was no blue screen at all, So I guess for now this is solved? I'll try to monitor shutdowns over the next few days to see if anything happens, but I find it strange that that was the issue. I never disconnect it before I turn my Pc off, and haven't noticed anything. Thank you for your help Arc.
Actually the device and the driver thereto is too old. Search for any possible update in Logitech Support + Downloads .... apply the update if available. See how it goes.
Checked for updates, and received a notification that I'm all ready up to date. Maybe The device isn't supported any longer? It is pretty old.
Yes, that device is too old as I found. So there is a fair chance that it may continue to fail due to lack of a proper driver. In this situation, if possible, it would be the best to get a newer device that will have up-to-date drivers and ample opportunity to get up-to-date drivers in the future days.
Okay, will do. I've ordered one and it should be on its way by tomorrow. I appreciate your help.
I will :)
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