BSOD relating to tdtcp.sys and ntoskrnl.exe


  1. Posts : 33
    Windows 7 Professional x64
       #1

    BSOD relating to tdtcp.sys and ntoskrnl.exe


    Hi everyone,
    My client got a BSOD while reading his outlook emails.
    His OS is Windows 7 x64 Pro and he gets this BSOD once to a few times a day.
    I've attached his recent dump file as well as the DM Log collector's files.
    FYI, Im the system administrator in the company.

    Many thanks!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    BugCheck 34, {50853, fffff8800b5b7608, fffff8800b5b6e60, fffff80002ec76b4}
    
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    If it does not show any error, enable Driver Verifier to monitor the drivers. Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


 

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