BSOD playing CS:GO, error 0x00000124


  1. Posts : 8
    Win 7 Home edition 64 bits
       #1

    BSOD playing CS:GO, error 0x00000124


    Hello Everyone,

    I have frequent 0x00000124 errors. I know these are not easy to overcome and I would greatly appreciate the help of a tech guru to help me understand my crash dump and where I should put my effort.

    So far I have tried these steps:

    Fresh copy of win7 on my sata drive instead of SSD
    I did a memtest stress test and no error came up.

    I don't see this error when I use my computer to browse the web or watch movies. It is most of the time when I am playing games. I have a huge heat sink with a dual 120mm fans over my cpu and a lot of 120mm for the rest of the case... I don't really suspect overheating. I did not try to overclock any of my components, everything is on factory settings.

    Thanks for your much needed help.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    The problem is the hardware, run SeaTools for DOS and Windows and Furmark.
    SeaTools for DOS and Windows - How to Use
    Video Card - Stress Test with Furmark
      My Computer


  3. Posts : 8
    Win 7 Home edition 64 bits
    Thread Starter
       #3

    I have established that it is a problem with the hardware and before I just in all the stress tests. I'm looking for someone knowledgeable enough to read my crash dump and tell me who is the culprit. I have this issue for over 6 months and I did extensive research on google, some blame the PSU some the CPU other the GPU.
      My Computer


  4. Posts : 8
    Win 7 Home edition 64 bits
    Thread Starter
       #4

    I did some more digging and I was able to extract the error for the bug check report:

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800f9f9028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000200119, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_GenuineIntel

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: csgo.exe

    CURRENT_IRQL: f

    STACK_TEXT:
    fffff800`00ba8a98 fffff800`03418a3b : 00000000`00000124 00000000`00000000 fffffa80`0f9f9028 00000000`be000000 : nt!KeBugCheckEx
    fffff800`00ba8aa0 fffff800`02fab713 : 00000000`00000001 fffffa80`0fa76a60 00000000`00000000 fffffa80`0fa76ab0 : hal!HalBugCheckSystem+0x1e3
    fffff800`00ba8ae0 fffff800`03418700 : 00000000`00000728 fffffa80`0fa76a60 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
    fffff800`00ba8b40 fffff800`03418052 : fffffa80`0fa76a60 fffff800`00ba8e70 fffffa80`0fa76a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff800`00ba8c90 fffff800`03417f0d : 00000000`00000008 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff800`00ba8cd0 fffff800`0340be88 : 00000000`21f42f34 00000000`21f42f28 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff800`00ba8d00 fffff800`02e927ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff800`00ba8d30 fffff800`02e92613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff800`00ba8e70 00000000`1d7f5c69 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    00000000`00346760 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1d7f5c69


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

    BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

    Followup: MachineOwner



    Should I suspect my CPU based on this information ? Could the thermal paste gone bad and my CPU is overheating or I should change it ? I guess I have to suspect the CPU Socket as well... so the motherboard... any advices ?
      My Computer


  5. Posts : 8
    Win 7 Home edition 64 bits
    Thread Starter
       #5

    Update: I said that I was not overclocking, but doing a !sysinfo cpuspeed I found out my 3400mhz to be running at 3500mhz looks like my Asus P8P67 motherboard is using a turbo mode feature by default and this feature will try to max out the capacity of the CPU. I will now run the game for a few hours to see if the issue is coming back.

    Thx...
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Okay, but the dump clearly blames the hardware. Thats why we will run the stress tests because it will find out who is failing.
      My Computer


  7. Posts : 8
    Win 7 Home edition 64 bits
    Thread Starter
       #7

    Laith thanks for your help, but saying that the error is blaming the hardware for me is the same as saying something is wrong with your car, probably a part in it ! Go do circle until it fails... I think I can get more for the dump that just pointing vaguely to hardware that's all I am saying.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    I understand what you are saying, i wish that too.
    If someday in the future that the dumps will write which one is failing so it will be much easier to troubleshoot rather than running a dozen of stress tests or fixes.
      My Computer


  9. Posts : 8
    Win 7 Home edition 64 bits
    Thread Starter
       #9

    Since, the overclocking was removed. I have not witnessed another crash.
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    Oh so the overclocking was the issue. Good for you!
      My Computer


 

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