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Windows 7: BSOD at night after closing laptop, ntoskrnl.exe 0x0000000A

12 Feb 2015   #1

Microsoft Windows 7 Enterprise 64-bit 7601 Multiprocessor Free Service Pack 1
BSOD at night after closing laptop, ntoskrnl.exe 0x0000000A

Most nights when I close my laptop to go to bed, I wake up in the morning to either a BSOD, or the laptop will be off. I'll turn it back on to find the "start windows normally" screen, and a dialogue box asking to search for solutions to the error. This happens almost every night for the past few weeks.

I have recently reinstalled/update a lot of my drivers, but nothing is seeming to work. Any help would be greatly appreciated.

My System SpecsSystem Spec
12 Feb 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

It is caused by Netgear Geanie.

Either you may attempt to update it or you may want to uninstall it.

Let us know the results as per your decision.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa8039769178, 2, 1, fffff80002edf035}

*** WARNING: Unable to verify timestamp for npf.sys
*** ERROR: Module load completed but symbols could not be loaded for npf.sys
Probably caused by : npf.sys ( npf+2bb2 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: fffffa8039769178, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002edf035, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310e100
GetUlongFromAddress: unable to read from fffff8000310e1c0
 fffffa8039769178 Nonpaged pool


fffff800`02edf035 f0480fba2900    lock bts qword ptr [rcx],0





ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

TRAP_FRAME:  fffff880033066d0 -- (.trap 0xfffff880033066d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8039769178
rdx=0000000000187000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002edf035 rsp=fffff88003306860 rbp=fffffa8039769178
 r8=fffffa8006a0a528  r9=0000000000000000 r10=fffffffffffffffe
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
fffff800`02edf035 f0480fba2900    lock bts qword ptr [rcx],0 ds:fffffa80`39769178=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ed4469 to fffff80002ed4ec0

fffff880`03306588 fffff800`02ed4469 : 00000000`0000000a fffffa80`39769178 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`03306590 fffff800`02ed30e0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`033066d0 fffff800`02edf035 : 00000000`00000000 fffff880`018255b2 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff880`03306860 fffff880`06082bb2 : 00000000`00000001 fffffa80`0b7d41a0 fffffa80`0b928ce0 fffffa80`39766000 : nt!KeAcquireSpinLockRaiseToDpc+0x55
fffff880`033068b0 00000000`00000001 : fffffa80`0b7d41a0 fffffa80`0b928ce0 fffffa80`39766000 00000000`00060000 : npf+0x2bb2
fffff880`033068b8 fffffa80`0b7d41a0 : fffffa80`0b928ce0 fffffa80`39766000 00000000`00060000 fffff880`033068d8 : 0x1
fffff880`033068c0 fffffa80`0b928ce0 : fffffa80`39766000 00000000`00060000 fffff880`033068d8 fffff880`033068d8 : 0xfffffa80`0b7d41a0
fffff880`033068c8 fffffa80`39766000 : 00000000`00060000 fffff880`033068d8 fffff880`033068d8 00000000`00000000 : 0xfffffa80`0b928ce0
fffff880`033068d0 00000000`00060000 : fffff880`033068d8 fffff880`033068d8 00000000`00000000 fffffa80`0b928ce0 : 0xfffffa80`39766000
fffff880`033068d8 fffff880`033068d8 : fffff880`033068d8 00000000`00000000 fffffa80`0b928ce0 fffff880`018c038b : 0x60000
fffff880`033068e0 fffff880`033068d8 : 00000000`00000000 fffffa80`0b928ce0 fffff880`018c038b fffffa80`2ac3a6d0 : 0xfffff880`033068d8
fffff880`033068e8 00000000`00000000 : fffffa80`0b928ce0 fffff880`018c038b fffffa80`2ac3a6d0 fffffa80`2ac3a6d0 : 0xfffff880`033068d8


fffff880`06082bb2 ??              ???


SYMBOL_NAME:  npf+2bb2

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  npf.sys


FAILURE_BUCKET_ID:  X64_0xA_npf+2bb2

BUCKET_ID:  X64_0xA_npf+2bb2


FAILURE_ID_HASH_STRING:  km:x64_0xa_npf+2bb2

FAILURE_ID_HASH:  {5f20b508-1aab-ff9b-98bc-ef920917c6aa}

Followup: MachineOwner

0: kd> lmvm npf
start             end                 module name
fffff880`06080000 fffff880`0608c000   npf      T (no symbols)           
    Loaded symbol image file: npf.sys
    Image path: \??\C:\Windows\system32\drivers\npf.sys
    Image name: npf.sys
    Timestamp:        Fri Jun 25 22:20:58 2010 (4C24DE72)
    CheckSum:         00011844
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec

 BSOD at night after closing laptop, ntoskrnl.exe 0x0000000A

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