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#1
BSOD Can't Return to Desktop from Sleep
Tuesday, FEB 10, pressed the ESC key to bring my system out of sleep and was greeted with the BSOD, "Windows was shut down to prevent further damage." Was told to restart IF the BSOD screen was a first-timer, which it was. Restarted with no errors until reaching the desktop where I was greeted with the error message, "windows has recovered from a serious error...details of the problem are listed below."
Attached is the zip file requested in the opening notes of this forum, and below is a link to a Microsoft MVP's findings about the issue based on the codes in the "details of the problem are listed below" message found on the screen per the above paragraph. This link was provided by the Dell tech who attempted to resolve the issue, but his "fix" (NOT the MVP's) is questionable because this morning the sound of my system trying to unsuccessfully come out of sleep was enough to wake me...the system would just continue to make the sound heard as it begins to come out of sleep, but it could not do so this morning. Heard instead was the recycling sound of each new attempt, unsuccessful, in a loop. And the only way to turn off the computer was to pull the plug from the tower, which I did. After several minutes, I attempted to boot by plugging the power cord back into the back of the tower, but only a grey screen became visible and boot stopped. Holding down the on/off key until the system again shut down, waiting, then restarting a second time finally gave me the desktop.
It was time to upload the attached .zip and start a new thread as instructed in the Forum Rules here.
Thank you!
sbuxman
https://social.technet.microsoft.com/Forums/windowsserver/en-US/4649ac0c-e599-4be7-89bc-c3e672c9cde2/random-bsods-involving-intelppmsys