Black Screen crashing with sound loop

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  1. Posts : 7
    Windows 7 Home Premium (64bit)
       #1

    Black Screen crashing with sound loop


    Hey everyone, thanks for reading this post.

    Ive been having some issues with my pc. My pc is randomly blackscreening with a sound loop of the last heard sound on my pc.
    I have no idea what is causing the issue. It occurs fairly randomly. When im idle on the desktop, when im gaming, while im writing essays. Any help would be greatly appreciated.

    Specs: Windows 7 64bit
    Gtx 670 DirectCU
    Asrock extreme 6 z77 motherboard
    Ocz 1000w PSU
    OCZ 128G Agility 4 SSD
    1 TB black WD drive
    2TB HDD
    i7 3770k
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800d46c430, fffff88000dd367c, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for VirtuWDDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
    Probably caused by : VirtuWDDM.sys ( VirtuWDDM+867c )
    
    Followup: MachineOwner
    ---------
    
    7: kd> lmvm virtuwddm
    start             end                 module name
    fffff880`00dcb000 fffff880`00de0000   VirtuWDDM T (no symbols)           
        Loaded symbol image file: VirtuWDDM.sys
        Image path: \SystemRoot\system32\DRIVERS\VirtuWDDM.sys
        Image name: VirtuWDDM.sys
        Timestamp:        Mon Mar 12 19:25:57 2012 (4F5DBA1D)
        CheckSum:         0001A1CA
        ImageSize:        00015000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    VIRTU MVP	c:\program files\lucidlogix technologies\virtu mvp\mvpcontrolpanel.exe /hide	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    The Virtu driver is quite old, but it appears to be the very latest driver developed. At this stage, I recommend uninstalling it and monitoring your system for further BSOD's.
      My Computer


  3. Posts : 7
    Windows 7 Home Premium (64bit)
    Thread Starter
       #3

    Thanks for taking the time to answer!

    When i try and uninstall the Virtu MVP using control panel i get an error : File "C:\Program Files\Lucidlogix Technologies\ VIRTU MVP\unins000.dat" does not exist. Cannot uninstall.

    Maybe im missing something obvious?

    Thanks
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    You may have to revert to using something like RevoUninstaller. Create a Restore Point before using it.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium (64bit)
    Thread Starter
       #5

    Thanks for the quick reply,

    Ive installed RevoUninstaller, however Virtu doesnt even appear.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Is there a Virtu Uninstall menu under the Windows Start ?
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    Please refer to this thread about it....
    LucidLogix Help uninstalling/reinstalling! - Asus - Motherboards
      My Computer


  8. Posts : 7
    Windows 7 Home Premium (64bit)
    Thread Starter
       #8

    When i type "Virtu", it gives me two options: Virtu MVP Control Panel
    Virtu MVP Uninstall (This gives me the same error as before)

    Just saw you posted, ill head there now!
      My Computer


  9. Posts : 7
    Windows 7 Home Premium (64bit)
    Thread Starter
       #9

    Hello again guys/golden, i managed to disable virtu MVP but i had problems with actually deleting it (using the article above etc). Anyways after disabling Virtu MVP i didnt have a crash for three days. But after that i have began to have random black screens again. I have new .dmp files that i can either upload separately or i could retake the forums diagnoses tool.

    Any thoughts would be appreciated. (Also i am out of ideas on how to get rid of Virtu MVP completely)

    Cheers guys for any responses.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium (64bit)
    Thread Starter
       #10

    *Update i have managed to get rid of VirtuMVP completely. But the crashes persist. I have retaken the forums diagnostic tool. Deleting all of the .dmp files prior to the original crashes with VirtuMVP. It has been attached.
      My Computer


 
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