Unexpected BSOD results in crash dump


  1. Posts : 1
    Windows 7 Home Premium 64 bit
       #1

    Unexpected BSOD results in crash dump


    Hi everyone, I recently had a crash dump file in c:\windows\minidump.

    I am uploading it here for those who may wish to review it. However, I cannot specify what the cause of the this problem may have been.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Click on button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums

    We need to see those files before we suggest anything with this issue.
    ____________________________________________
    Code:
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800d33f4e0, fffff88005000f38, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+7a3f38 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800d33f4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88005000f38, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+7a3f38
    fffff880`05000f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`04eda230)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    fffff880`06c06a48 fffff880`052cc134 : 00000000`00000116 fffffa80`0d33f4e0 fffff880`05000f38 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`06c06a50 fffff880`0529f867 : fffff880`05000f38 fffffa80`0fd2c000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`06c06a90 fffff880`052cbf43 : fffffa80`ffffd846 00000000`00000000 fffffa80`0d33f4e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`06c06b40 fffff880`0539c03d : fffffa80`0d2a3430 00000000`00000080 00000000`00000000 fffffa80`0fcf1010 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`06c06bc0 fffff800`03316b8a : 00000000`04537f53 fffffa80`0fce3a00 fffffa80`0c9e69e0 fffffa80`0fce3a00 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`06c06c00 fffff800`030698e6 : fffff800`031f4e80 fffffa80`0fce3a00 fffff800`03202cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`06c06c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+7a3f38
    fffff880`05000f38 48ff25f192edff  jmp     qword ptr [nvlddmkm+0x67d230 (fffff880`04eda230)]
    
    SYMBOL_NAME:  nvlddmkm+7a3f38
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  54d3b001
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
    
    FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
    
    Followup: MachineOwner
    ---------
      My Computer


 

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