New
#31
Is that web cam connected to the computer via usb? Some newer computers have ports come with both usb 2 and usb 3. Some usb 2.0 won't work if plugged into a usb 3.0 port even though it is suppose to be backwards compatible. Usually, you can tell a usb 3.0 slot will be blue.
Keyboard that came with your computer plug into usb 3.0 slot.
Mouse if it says 3.0 you can plug it into 3.0 usb slot, if not plug it into 2.0 usb slot.
Webcam if it says 3.0 you can plug it into 3.0 usb slot, if not plug it into 2.0 usb slot.
Also if you use a 1.0 usb device don't plug that into a 3.0 usb slot it most likely won't work, plug it into a usb 2.0 slot.
That if you have usb 3.0 slots.
One other suggestion, if the above doesn't work or you don't have any 3.0 usb slots. Try unplugging your webcam for awhile and see if you get a blue screen error.