Blue screen... again while writing a text on a web page. Any idea


  1. Posts : 363
    windows 7 Pro x64
       #1

    Blue screen... again while writing a text on a web page. Any idea


    Hello

    Another blue screen, again

    I was typing a text on a web page commentary box and PC went blue, froze then restart.

    Any idea???
    Any help appreciated.

    Martin
    DM document annexed
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi arjfca.

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup tool before you upload another zip.
      My Computer


  3. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #3

    OK
    Strange because I remember to have set it to record

    Have a nice day

    Martin
      My Computer


  4. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #4

    Many crash within last 24H


    Hello

    PC crash while I'm not in front. When I come back, PC has reloaded. Once I had a blue screen and a crash dump collection process

    I had these kind of events many months ago and PC was stable

    I did the DM process

    Any help appreciated

    Martin
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    As previous, there is no crash dump. If you are sure that you have already done it, and still teh dumps are not being recorded, take a camera snap of the BSOD screen and let us see it. Perhaps it will give us some insight.
      My Computer


  6. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #6

    Arc said:
    As previous, there is no crash dump. If you are sure that you have already done it, and still teh dumps are not being recorded, take a camera snap of the BSOD screen and let us see it. Perhaps it will give us some insight.
    Hello Arc
    I did saw the blue screen once and see that Windows was creating a crash dump. Short after it did reload by himself

    Event viewer did report 8 crash in the last 24h, but I only saw it once in real time.

    This morning, before leaving the PC, I did change the power setting. Will see if it change something

    Will try to understand why no crash report was include with the DM log collector

    Martin
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    OK, take your time. :)
      My Computer


 

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