First BSOD post

Hello all,

I was in my office last evening and heard my monitor, (it is a CRT, so it makes noises) and turned around and too my horror my screen was blue!!

It said at the bottom that it was dumping memory, then it restarted and seems to be ok.

It had a dialog box saying that it had recovered from an unexpected shutdown. Now i have seen this dialog box in the past, but not the blue screen. I usually walk into the office and see the dialog box, which has always said that my computer has recovered from a serious error. I am going to assume that each time this occurred that my PC has had a BSOD episode.

I ran the DM Log Collector and am posting it along with the screen shot of the dialog box.

I am leaving it up to the professionals here on the forum to let me know what is wrong with my PC.

It is only two years old, so hopefully there is not a serious issue with it.

PS- I posted this last night, but i could not find it this morning. If an administrator moved it let me know and we can delete this thread.

When i come home ill look at the log.

Ok, Laith

I await my next email !!

This is an F4 code. It might be a virus. Run Malwarebytes and scan for viruses. Malwarebytes Anti-Malware Free

OK, will do, and will let you know

Okay, we have way more tests to run if this dosen't work.

Okay, it seems like it found 1 virus and 96 bloatware, the virus is in your hosts file(C:/Windows/system32/hosts)
i would recommend you to re-write it. But lets solve the problem first. Try running MemTest86+ RAM - Test with Memtest86+

I am not sure what you mean by re-writing a virus, please explain.

Initialy you said my BDOS problem was a f4 or virus, which we found, so why are we going to run this MemTest86+ test?

This is very compliacted for someone like me. I read the tutorial and i don't want to get that involved with removing and checking memory. I don't understand how memory/ram and a virus are connected.

Please explain.

I had planned to purchase upgraded memory sticks in the near future and maybe that in itself would solve the problem, though i cannot grasp how the two are connected.

Okay, the F4 code can mean alot of things. It can be a virus, it could be a failing harddrive or RAM, etc.
Run MemTest86+ to check the RAM if there is any problems.