Frequent 3b and 1e bluescreens.


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    Frequent 3b and 1e bluescreens.


    Ever since I bought and installed my Radeon R9 290, I've been having constant bluescreen issues. I'm not positive that this is the root cause but it's the only thing I can place the blame on as of this moment! I've had some crashes before, but never at this consistent frequency.

    I've uninstalled the drivers, reinstalled new ones, re-seated the card and memory, all to no avail.

    The error code that's been popping up most frequently is 0x0000003b. Also had the occasional 01e

    Any help would be greatly appreciated.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    At first, get back to the latest WHQL display driver only, 14.4 WHQL.

    Uninstall your installed version of the display driver.


    Then clean up any possible leftover.


    Then install version 14.4 WHQL only.


    See how it goes. Let us know.
    _______________________________
    Code:
    BugCheck 3B, {c0000005, fffff800026bb5a2, fffff88011176b50, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
    
    Followup: MachineOwner
    ---------
    Code:
    fffff880`111765a8  fffff880`053a01bcUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0xb11bc
    Code:
        Image name: atikmpag.sys
        Timestamp:        Fri Nov 21 07:38:54 2014 (546E9EB6)
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I am in the process of doing all of this now, will update asap.

    Thank you!
      My Computer


  4. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Well, that solution worked for a couple of days but didn't fix it permanently unfortunately...

    Here is the newest log.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Stress test the Graphics Card using Furmark. Take a screenshot of the furmark window before closing it. Upload the screenshot for us.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Also, make it sure that nothing is overclocked there.

    We may apply another driver version later depending on the situation.
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    Additionally, there were a couple people a while back that had success with this beta driver on the R9 2xx series if you want to try it,

    AMD Catalyst 14.7 Beta Driver for Windows
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Thank you so much, Derek! This is the other driver version that I mentioned in post #5. I forgot the version name. Thank you so much for adding it!
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #8

    Arc said:
    Thank you so much, Derek! This is the other driver version that I mentioned in post #5. I forgot the version name. Thank you so much for adding it!
    You're welcome Arc!
      My Computer


  9. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Here is the Speccy snapshot:

    http://speccy.piriform.com/results/v...eJ8YxcCf1nvtkk

    Also attached are two Furmark screenshots. One of the settings window, and one of the test itself.

    I will install the Beta driver listed, and update accordingly.

    Thank you again for the help.

    Edit: Have now installed driver 14.7. Will update asap.
    Last edited by sannykins; 27 Feb 2015 at 01:05.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:49.
Find Us