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Windows 7: BSOD every few hours, error 0x0000001e

20 Feb 2015   #1

Windows 7 Professional 64bit
BSOD every few hours, error 0x0000001e

Hi, about every few hours or so, I get a blue screen with a stop error of 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). I was hoping that you could help me find out what the problem is.

My System SpecsSystem Spec
21 Feb 2015   #2

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

Hello, SergeantPepper. I will see if I can help you. I looked at the last 4 of your dump files. The one thing that was consistent was it being blamed by IaStor, which is Intel Rapid Storage (IRSR), not to be confused with Intel Rapid Staart.

start             end                 module name
fffff880`0120c000 fffff880`01892000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Thu Oct 18 08:00:54 2012 (507FFD86)
    CheckSum:         0008D6BD
    ImageSize:        00686000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Also blamed was

start end module name
fffff880`0f8f5000 fffff880`10b79000 atikmdag T (no symbols) 
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Nov 20 20:30:27 2014 (546EA3C3)
CheckSum: 0121F198
ImageSize: 01284000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which is your graphics driver.

I would like you to update the IRST, Avast and the Graphics driver.

To update the graphics driver I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from Latest AMD Catalyst Video Driver for Windows 7 . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.

After that please run Seatools on your Hard drives, both the short and the long tests.
SeaTools for DOS and Windows - How to Use that link will tell you how. Please run the DOS version, if possible and please let me know if that helps.
My System SpecsSystem Spec
26 Feb 2015   #3

Windows 7 Professional 64bit

Thanks for the help! It appears to be fixed now.
My System SpecsSystem Spec

26 Feb 2015   #4

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

Good. I am happy you have it running the way you want. If you have further problems, let us know.
My System SpecsSystem Spec

 BSOD every few hours, error 0x0000001e

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