Windows 7 crashing randomly

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  1. Posts : 16
    Windows Home Premium x64
       #1

    Windows 7 crashing randomly


    Hi all, and thank you for your time.

    I had bought new computer and having problems all the time... cant figure what is going on... it freezes when playing games, doing schoolwork or even when just browsing the internet. Sometimes with BSOD, sometimes it freezes and i have to restart it, sometimes it just restarts itself...

    Here are my dump files. Tnx for help.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The processor, actually .....
    Code:
    Processor    AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
    The processor, at work ....
    Code:
    CP  F/M/S  Manufacturer     MHz
     2 21,2,0  AuthenticAMD    3762
    And overclocking is a foremost cause of stop 0x124.

    As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. See how it runs at the stock hardware settings.

    Let us know.
    ______________________________________
    Code:
    BugCheck 124, {0, fffffa80081af688, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 16
    Windows Home Premium x64
    Thread Starter
       #3

    Ok, thank you. So how can i stop overclocking?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    How have you done it? It should be the same way.
      My Computer


  5. Posts : 16
    Windows Home Premium x64
    Thread Starter
       #5

    i didnt, this is the way my computer was bought i went to bios and set all to default, but computer freezed today again...
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    You set the BIOS to defaults? Well done.

    Now if it BSODs again then post the files again.
      My Computer


  7. Posts : 16
    Windows Home Premium x64
    Thread Starter
       #7

    Thank you for response. I did it last night and had 2 crashes again today, here are my dump files, tnx for your help.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    CPU is running at the normal speed now.
    Code:
    CP  F/M/S  Manufacturer     MHz
     0 21,2,0  AuthenticAMD    3507
    But still stop 0x124 continues.
    Code:
    BugCheck 124, {0, fffffa80081b2238, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    It is generally said that the stop 0x124 is a hardware related BSOD, but actually it may be caused by anything and everything associated with the computer's environment. Let us start with some basic hardware checks .....

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Stress test the Graphics Card using Furmark. Take a screenshot of the furmark window before closing it. Upload the screenshot for us.

    Stress test the CPU. It saves the result as a .txt file in the prime95's folder. Upload the file for us.

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator - The only power supply calculator trusted by PSU manufacturers and computer enthusiasts
    Also let us know the wattage of the PSU.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Let us know the results.
      My Computer


  9. Posts : 16
    Windows Home Premium x64
    Thread Starter
       #9

    Tnx for help, a will try all u recommended :) for now tried prime95, and computer crashed after about one hour and half... temp was little high for cpu-about 60 celsius, others were ok, and when it restarted aux was 75 celsius, should i be worried? Will try it again now and report what happened.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    So it crashed during Prime95?

    Can you supply the log .txt file that prime95 created? Your report makes that file important.
      My Computer


 
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