BSOD starting Windows and other, stop 0x00000135 and 0x00000050


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    BSOD starting Windows and other, stop 0x00000135 and 0x00000050


    I've got some problems with BSOD.

    It's happening while using different programs, like Microsoft Word, Photomatix pro and Photoshop CS5. Also it happens while it has an BSOD and its starting up again (in the middle of starting up or when I first see the desktop).

    I have totaly no idea what to do. Can someone help my? I have insert a zip file and 2 photos of a BSOD.

    Thank you!

    Attachment 351361

    Attachment 351363

    Attachment 351364
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Caused by AVG antivirus.
    Code:
    
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\YUSRA\Downloads\ACER-V3-771-di_03-03-2015_170048,66\030315-41901-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
    Machine Name:
    Kernel base = 0xfffff800`0305a000 PsLoadedModuleList = 0xfffff800`0329e890
    Debug session time: Tue Mar  3 18:02:12.787 2015 (UTC + 6:00)
    System Uptime: 0 days 0:23:46.051
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {ffffffff2ea90209, 0, fffff800030c5056, 5}
    
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
    
    Could not read faulting driver name
    Probably caused by : avgidsdrivera.sys ( avgidsdrivera+1180e )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffffff2ea90209, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff800030c5056, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000005, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003308100
    GetUlongFromAddress: unable to read from fffff800033081c0
     ffffffff2ea90209 
    
    FAULTING_IP: 
    nt!ExpReleaseResourceForThreadLite+1b6
    fffff800`030c5056 418b5108        mov     edx,dword ptr [r9+8]
    
    MM_INTERNAL_CODE:  5
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  ScanToPCActiva
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff8800a6f34a0 -- (.trap 0xfffff8800a6f34a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000001 rbx=0000000000000000 rcx=fffffa8009d9d010
    rdx=fffffa8009ef5060 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800030c5056 rsp=fffff8800a6f3630 rbp=fffffa8009ef5060
     r8=0000000000000000  r9=ffffffff2ea90201 r10=000000000000005c
    r11=000000200a3c032c r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di ng nz na pe nc
    nt!ExpReleaseResourceForThreadLite+0x1b6:
    fffff800`030c5056 418b5108        mov     edx,dword ptr [r9+8] ds:ffffffff`2ea90209=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff8000314c873 to fffff800030ceec0
    
    STACK_TEXT:  
    fffff880`0a6f3338 fffff800`0314c873 : 00000000`00000050 ffffffff`2ea90209 00000000`00000000 fffff880`0a6f34a0 : nt!KeBugCheckEx
    fffff880`0a6f3340 fffff800`030ccfee : 00000000`00000000 ffffffff`2ea90209 00000000`00000000 fffffa80`09d9d010 : nt! ?? ::FNODOBFM::`string'+0x43801
    fffff880`0a6f34a0 fffff800`030c5056 : fffff880`04835b10 fffff880`0a6f3680 fffff8a0`0eabf010 00000000`00000038 : nt!KiPageFault+0x16e
    fffff880`0a6f3630 fffff880`0481180e : 00000000`00000001 00000000`00000001 00000000`00000000 fffff800`03204fcd : nt!ExpReleaseResourceForThreadLite+0x1b6
    fffff880`0a6f3690 00000000`00000001 : 00000000`00000001 00000000`00000000 fffff800`03204fcd 00000000`000017b4 : avgidsdrivera+0x1180e
    fffff880`0a6f3698 00000000`00000001 : 00000000`00000000 fffff800`03204fcd 00000000`000017b4 00000000`ffffffff : 0x1
    fffff880`0a6f36a0 00000000`00000000 : fffff800`03204fcd 00000000`000017b4 00000000`ffffffff 00000000`00000614 : 0x1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    avgidsdrivera+1180e
    fffff880`0481180e ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  avgidsdrivera+1180e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: avgidsdrivera
    
    IMAGE_NAME:  avgidsdrivera.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  54e6470d
    
    FAILURE_BUCKET_ID:  X64_0x50_avgidsdrivera+1180e
    
    BUCKET_ID:  X64_0x50_avgidsdrivera+1180e
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x50_avgidsdrivera+1180e
    
    FAILURE_ID_HASH:  {6c14f21d-3b44-130e-0891-4bd9e442d56a}
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm avgidsdrivera
    start             end                 module name
    fffff880`04800000 fffff880`04847000   avgidsdrivera T (no symbols)           
        Loaded symbol image file: avgidsdrivera.sys
        Image path: \SystemRoot\system32\DRIVERS\avgidsdrivera.sys
        Image name: avgidsdrivera.sys
        Timestamp:        Fri Feb 20 02:26:53 2015 (54E6470D)
        CheckSum:         00044E46
        ImageSize:        00047000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    Uninstall to test.

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

    Also uninstall your existing Antivirus software before you install MSE.

    Good and Free system security combination.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

      My Computer


 

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