halmacpi.dll BSOD Error


  1. Posts : 2
    Windows 7 Pro 64 Bit
       #1

    halmacpi.dll BSOD Error


    Hello I am new to this forum because everytime i google bsod problems i end up here and you guys always seem to help. So I decided to register. I had sold this laptop to somebody and now they have been getting BSOD randomly. I think it might have something to do with a driver or the halmacpi.dll. I have been unable to figure out how to fix it so I did run the DM Log Collector and will be attaching my log files. Thanks in advance.

    I've already ran some memory tests, as well as system file checker. Everything passed, don't know what to try next.
    Last edited by GamerDaddy2015; 04 Mar 2015 at 14:24. Reason: adding the log file
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Such an old laptop may cause BSODs. Specially a stop 0x124 ones.

    halmacpi.dll is just the Hardware Abstraction Layer DLL. It just indicates a hardware failure, as stop 0x124 means.

    Crash dumps are not any precious (as usual for stop 0x124 with the first parameter 0) ... so it would be better for you to follow this guide: Stop 0x124 - what it means and what to try
    _____________________________
    Code:
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 8618b024, b2000040, 800}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 8618b024, Address of the WHEA_ERROR_RECORD structure.
    Arg3: b2000040, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000800, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  1f
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    807cd8ac 82a1ffcd 00000124 00000000 8618b024 nt!KeBugCheckEx+0x1e
    807cd8e8 82b197ac 8618a051 8618b024 82abf790 hal!HalBugCheckSystem+0xab
    807cd918 82a2027f 8618e7b0 82a2de40 00000000 nt!WheaReportHwError+0x230
    807cda2c 82a20371 8618e7b0 8618e800 00000002 hal!HalpMcaReportError+0x3b
    807cda50 82a2048d 00000000 8618e800 00000000 hal!HalpMceHandler+0x8b
    807cda70 82a205d6 00000000 8618e7b0 807cdb90 hal!HalpMceHandlerWithRendezvous+0x4b
    807cda80 82a165f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x34
    807cdb90 82a13261 00000000 807c8750 00000000 hal!HalpMcaExceptionHandler+0x87
    807cdb90 00000000 00000000 807c8750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_bus
    
    FAILURE_ID_HASH:  {24f50fcf-1c49-52d0-4b53-d4c5e57a56a4}
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Pro 64 Bit
    Thread Starter
       #3

    Thank you very much for your help!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Welcome.
      My Computer


 

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