BSOD playing SWTOR or doing other things, error


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    BSOD playing SWTOR or doing other things, error


    Hey all, recently been getting BSOD's and haven't figured out why. I've also done memtest to check memory and that said it was fine. I think it may be something to do with it, not sure. Here is the info from the window on restart:
    BCCode: d1
    BCP1: FFFFF88007B8F000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88006DEC242
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    I attached the zip folder with all the dump files and what not from the dm log collector. If anyone can let me know what's up that would be great, thanks!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome.

    Check for updates on this driver: Driver Reference Table

    Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

    Code:
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\YUSRA\Downloads\DRIZZT-Wed_03_04_2015_234628_77\030415-9828-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18717.amd64fre.win7sp1_gdr.150113-1808
    Machine Name:
    Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`03294890
    Debug session time: Thu Mar  5 02:47:36.400 2015 (UTC + 6:00)
    System Uptime: 0 days 6:08:10.212
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff88007b8f000, 2, 0, fffff880103e0242}
    
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys ( Rt64win7+7b242 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff88007b8f000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff880103e0242, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fe100
    GetUlongFromAddress: unable to read from fffff800032fe1c0
     fffff88007b8f000 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    Rt64win7+7b242
    fffff880`103e0242 410fb609        movzx   ecx,byte ptr [r9]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    TRAP_FRAME:  fffff8800bc485e0 -- (.trap 0xfffff8800bc485e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000016370346 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff880103e0242 rsp=fffff8800bc48778 rbp=0000000000001527
     r8=0000000000002a4e  r9=fffff88007b8f000 r10=0000000000000000
    r11=fffff88007b8425a r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    Rt64win7+0x7b242:
    fffff880`103e0242 410fb609        movzx   ecx,byte ptr [r9] ds:fffff880`07b8f000=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800030c4469 to fffff800030c4ec0
    
    STACK_TEXT:  
    fffff880`0bc48498 fffff800`030c4469 : 00000000`0000000a fffff880`07b8f000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0bc484a0 fffff800`030c30e0 : fffffa80`07edde20 fffff880`0156b0eb fffffa80`07d148d0 00000000`00004a7e : nt!KiBugCheckDispatch+0x69
    fffff880`0bc485e0 fffff880`103e0242 : 00000000`00000000 00000000`00003205 00000000`000000fa fffff880`07b84240 : nt!KiPageFault+0x260
    fffff880`0bc48778 00000000`00000000 : 00000000`00003205 00000000`000000fa fffff880`07b84240 00000000`00000008 : Rt64win7+0x7b242
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    Rt64win7+7b242
    fffff880`103e0242 410fb609        movzx   ecx,byte ptr [r9]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  Rt64win7+7b242
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Rt64win7
    
    IMAGE_NAME:  Rt64win7.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e53b15d
    
    FAILURE_BUCKET_ID:  X64_0xD1_Rt64win7+7b242
    
    BUCKET_ID:  X64_0xD1_Rt64win7+7b242
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xd1_rt64win7+7b242
    
    FAILURE_ID_HASH:  {e4d59a9d-e839-0bbb-3cb6-ffb96cd89dd9}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm Rt64win7
    start             end                 module name
    fffff880`10365000 fffff880`103f2000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Tue Aug 23 19:55:41 2011 (4E53B15D)
        CheckSum:         00097338
        ImageSize:        0008D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Sometimes drivers remain and do not get completely uninstalled.

     Driver Removal Process:


    • Download Driver Sweeper to the desired location.
    • Extract the files from the zip.
    • Uninstall the driver Program & Features - Control Panel.
    • Run Driver Sweeper, check the drivers you want to uninstall or clean registry leftovers of.

    Link to full tutorial: Drivers - Clean Left over Files after Uninstalling
     Clean boot


    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
      My Computer


 

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