BSOD during welcome message when logging in to acc - NTFS_File_System


  1. Posts : 165
    Windows 7 Ultimate 64-bit
       #1

    BSOD during welcome message when logging in to acc - NTFS_File_System


    030515-35037-01.dmp 5/03/2015 10:22:15
    NTFS_FILE_SYSTEM
    0x00000024
    00000000`
    001904fb
    fffff880`
    21cfd138
    fffff880`
    21cfc990
    fffff880`
    018d01ef
    Ntfs.sys
    Ntfs.sys+9c1ef
    x64 ntoskrnl.exe+74ec0
    C:\Windows\Minidump\030515-35037-01.dmp 8 15 7601 386.387 5/03/2015 10:24:59

    I've included the dumb file; and plan to do a checkdisk.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Its SpyShelter.
    Code:
    BugCheck 24, {1904fb, fffff88021cfd138, fffff88021cfc990, fffff880018d01ef}
    
    *** WARNING: Unable to verify timestamp for SpyShelter.sys
    *** ERROR: Module load completed but symbols could not be loaded for SpyShelter.sys
    Probably caused by : SpyShelter.sys ( SpyShelter+3c93 )
    
    Followup: MachineOwner
    ---------
    And its pretty old.
    Code:
        Image name: SpyShelter.sys
        Timestamp:        Fri Oct 21 05:57:31 2011 (4EA0BC73)
    First try to update it. If there is no feasible update (I dont know, I dont use those) or if the update does not help, uninstall it.

    Let us know for any further BSOD after doing it.
      My Computer


 

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