BSOD after playing certain games. Not sure if overheating


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD after playing certain games. Not sure if overheating


    Certain games are causing my pc to just blue screen randomly now (skyrim, BFBC2). I've been monitoring my gpu and cpu temps with afterburner and aren't noticing anything out of the ordinary. Ive included and attached some event logs/dump files. Im thinking it might be my PSU. I do keep my pc running almost 24/7.

    Here is my computer specs
    NZXT Phantom White | i2500k@4.5 | EVGA 3G GTX660 Ti SC FTW+ | 16 Gig Corsair Vengence LP | Asus P8Z68-V Pro | Corsair H100 | NZXT 750W PSU


    any help would be great.

    http://speccy.piriform.com/results/6...wRRXsI77wt4G0W

    Event 41, Kernal power
    EventData

    BugcheckCode 10
    BugcheckParameter1 0x40
    BugcheckParameter2 0x2
    BugcheckParameter3 0x1
    BugcheckParameter4 0xfffff800030df018
    SleepInProgress false
    PowerButtonTimestamp 0


    - EventData

    ThermalZoneDeviceInstanceLength 21
    ThermalZoneDeviceInstance ACPI\ThermalZone\TZ00
    AffinityCount 1
    _PSV 0
    _TC1 0
    _TC2 0
    _TSP 0
    _AC0 353
    _AC1 328
    _AC2 273
    _AC3 273
    _AC4 273
    _AC5 0
    _AC6 0
    _AC7 0
    _AC8 0
    _AC9 0
    _CRT 372
    _HOT 0
    _PSL 0000000000000000


    EventData

    ThermalZoneDeviceInstanceLength 21
    ThermalZoneDeviceInstance ACPI\ThermalZone\TZ01
    AffinityCount 1
    _PSV 372
    _TC1 1
    _TC2 5
    _TSP 1000
    _AC0 0
    _AC1 0
    _AC2 0
    _AC3 0
    _AC4 0
    _AC5 0
    _AC6 0
    _AC7 0
    _AC8 0
    _AC9 0
    _CRT 372
    _HOT 0
    _PSL 0F00000000000000
    Last edited by flclkun; 08 Mar 2015 at 07:23.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    A stray crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions . Attach the data with your reply post.

    Also as you have doubt about overheating, report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
      My Computer


  3. Posts : 2,774
    Windows 7 Professional 64-bit
       #3

    In UEFI, or BIOS, maybe consider setting the computer fans to run full-speed always.
      My Computer


  4. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Arc said:
    A stray crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions . Attach the data with your reply post.

    Also as you have doubt about overheating, report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .


    I've updated the OP with the zip file and here is a published shot from speccy

    http://speccy.piriform.com/results/1...TtDx1iLuo6T5MQ
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Any ideas?
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    You are supposed to attach the data with your reply post. An editing to the original post dose not notify anything ...

    The crash dumps are not very specific about anything.
    Code:
    BugCheck A, {40, 2, 1, fffff800030df018}
    
    Probably caused by : Wdf01000.sys ( Wdf01000!FxUsbPipeContinuousReader::_FxUsbPipeRequestComplete+20e )
    
    Followup: MachineOwner
    ---------
    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    If it does not show any error, enable Driver Verifier to monitor the drivers. Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Memtest yielded no errors but after using verifier i was getting immediate BSOD at start up. here is a collection of dump files. I've also ran DM collector and attached the results from that as well just in case any new information would be added.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Two crash dumps ... two different things.

    VMware USB monitor
    Code:
    BugCheck A, {fffff98001526fb0, 2, 1, fffff80003157838}
    
    *** WARNING: Unable to verify timestamp for hcmon.sys
    *** ERROR: Module load completed but symbols could not be loaded for hcmon.sys
    Probably caused by : hcmon.sys ( hcmon+64fd )
    
    Followup: MachineOwner
    ---------
    Razer Overlay Support Driver
    Code:
    BugCheck C4, {f6, 58, fffffa8018410a90, fffff8800b92e430}
    
    *** WARNING: Unable to verify timestamp for rzpmgrk.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzpmgrk.sys
    Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 )
    
    Followup: MachineOwner
    ---------
    None of them are having an old/backdated driver.

    At this point it appears to be a hardware issue, because it is not usual that the crashers are so versatile. And some parts of the hardware (like motherboard) cannot be tested.

    Do a clean reinstall. It will nullify (apparently) the possibility of a driver related BSODs .... and see how it goes.

    I am not saying to go for a clean reinstall as a possible fix. It is needed for the troubleshooting IMHO.
      My Computer


 

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