BSOD caused by atikmdag.sys

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  1. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #11

    After uninstalling I checked device manager and it had a yellow flag on my AMD Radeon xxxx. I checked it and it said restart to complete changes or something like that so I restarted and i got the BSOD on boot as usual.

    I'm running that DM log tool again in safe mode. Let me know what I should do after.

    Thanks for your help.
      My Computer


  2. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #12

    Files attached
      My Computer


  3. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #13

    Should I run the Driver Verifier in safe mode? I assume it should be run in a normal state? If so, I would have to do that fix I mentioned earlier. Should I do it?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #14

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff8800844b759, fffff8800932aa10, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+27759 )
    
    Followup: MachineOwner
    ---------
    
    6: kd> lmvm atikmdag
    start             end                 module name
    fffff880`08424000 fffff880`08ec2000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Jan 20 19:38:29 2012 (4F192F0D)
        CheckSum:         00A46FD6
        ImageSize:        00A9E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    That driver is quite old. Check the Toshiba website to see if there is a more recent OEM driver:
    Drivers & Software Support | Toshiba
      My Computer


  5. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #15

    Updating it just brings back the BSOD. I'll do it anyways though since I'm currently in a BSOD-on-boot state right now.
      My Computer


  6. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #16

    It doesn't let me install the drivers from the Toshiba site. I get this error: "Failed to load detection drivers"
      My Computer


  7. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #17

    Scratch that. I restarted and it booted with the same resolution issues, but in the taskbar I got the notification that the driver was installing. Once it was done installing I rebooted again and got the BSODs.

    I ran the DM log again in safe mode. Attached.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #18

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff8800844b759, fffff8800932aa10, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+27759 )
    
    Followup: MachineOwner
    ---------
    
    6: kd> lmvm atikmdag
    start             end                 module name
    fffff880`08424000 fffff880`08ec2000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Jan 20 19:38:29 2012 (4F192F0D)
        CheckSum:         00A46FD6
        ImageSize:        00A9E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Same date - no new driver installed. Is there, or is there not, an updated driver available on the Toshiba site? Yes or no?
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    Code:
    ---------------
    Display Devices
    ---------------
              Card name: 
           Manufacturer: 
              Chip type: 
               DAC type: 
             Device Key: Enum\
         Display Memory: n/a
       Dedicated Memory: n/a
          Shared Memory: n/a
           Current Mode: 1024 x 768 (32 bit) (1Hz)
    No driver installed, it is just the port emaluated graphics.

    Try to install AMD Catalyst 14.4 WHQL (14.100.0.0 April 17) ...... does it do the same thing? Let us know.
      My Computer


  10. Posts : 16
    Windows 7 64-bit
    Thread Starter
       #20

    Golden said:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff8800844b759, fffff8800932aa10, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+27759 )
    
    Followup: MachineOwner
    ---------
    
    6: kd> lmvm atikmdag
    start             end                 module name
    fffff880`08424000 fffff880`08ec2000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Fri Jan 20 19:38:29 2012 (4F192F0D)
        CheckSum:         00A46FD6
        ImageSize:        00A9E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Same date - no new driver installed. Is there, or is there not, an updated driver available on the Toshiba site? Yes or no?
    The date on the "AMD Display Driver" from Toshiba's site is 7/12/2012
      My Computer


 
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