Computer crashing ocasionally with blue screen, CPU hogging


  1. Posts : 2
    Windows 7 Professional 32 Bit
       #1

    Computer crashing ocasionally with blue screen, CPU hogging


    So lately my CPU has been constantly at 70%-90% because of "System Idle Process" and the computer aswell began to crash with a blue screen and shutting down.
    I would appreciate any help, thanks
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Code:
    BugCheck F4, {3, 8601ab38, 8601aca4, 82a52f60}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : smss.exe
    
    Followup: MachineOwner
    ---------
    smss.exe Windows process - What is it? says path not available ....
    Note: The smss.exe file is located in the folder C:\Windows\System32. In other cases, smss.exe is a virus, spyware, trojan or worm!
    So I tried to check the path in your system, but it says .....So the risk remains there.

    Scan the system for possible virus infection with the following programs.


    Let us know the results. Further troubleshooting might be needed depending on it.
      My Computer


  3. Posts : 2
    Windows 7 Professional 32 Bit
    Thread Starter
       #3

    Arc said:
    Code:
    BugCheck F4, {3, 8601ab38, 8601aca4, 82a52f60}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : smss.exe
    
    Followup: MachineOwner
    ---------
    smss.exe Windows process - What is it? says path not available ....
    Note: The smss.exe file is located in the folder C:\Windows\System32. In other cases, smss.exe is a virus, spyware, trojan or worm!
    So I tried to check the path in your system, but it says .....So the risk remains there.

    Scan the system for possible virus infection with the following programs.


    Let us know the results. Further troubleshooting might be needed depending on it.
    Thanks you. all you know for further information when it's done downloading.
      My Computer


 

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