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Windows 7: BSOD(0x00000116) while playing CS:GO

12 Mar 2015   #1

Windows 7 Home Premium 64bit
BSOD(0x00000116 & 0x0000003b) while playing CS:GO & Dota 2

Hello, I'm new to this forum. Stumbled upon it while searching for a solution to my problem. All help is appreciated, so this is thanks in advance!

Here's what happened;
I was playing CS:GO and I disconnected, I ran CS again, and I got the BSOD. This repeated twice more.. I downloaded a program to see what's the bug check code and got 0x00000116.

And here's some other information that you guys might need in order to help me;
1. This computer was built a few days ago with the help of my friend (I am a complete idiot in this field).
2. Worked fine for a few days.
3. Plays Dota 2 and does casual web surfing with no problem.
4. If you need information about my hardware, I included everything in my forum profile

Once again, thanks in advance..

P.S. I saw a similar thread while searching through this forum, but he uses an nVidia GPU while mine is an AMD.. So I'm not sure if the same fix works.

Update: So it happened again. This time while I was playing Dota 2.. Also, this time there was a different Bug Check Code (0x0000003b). This leads me to wonder if the other 2 times that the BSOD happened had different Bug Check Codes as well.. I was impatient back then and pushed my restart button rather than letting the computer restart on it's own, so there are no minidump files that were saved.. Anyways, the 2nd attachment is for the one that happened today..

My System SpecsSystem Spec
14 Mar 2015   #2
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800f644620, fffff88008457620, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+17c620 )

Followup: MachineOwner

0: kd> lmvm atikmdag
start             end                 module name
fffff880`0f4c8000 fffff880`1074c000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Nov 21 13:00:27 2014 (546EA3C3)
    CheckSum:         0121F198
    ImageSize:        01284000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Can you check for and install the latest AMD/ATI video driver if one is available, and then monitor for further BSOD.
My System SpecsSystem Spec

 BSOD(0x00000116) while playing CS:GO

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