Video Hardware error & igfxCUIService stops, crash & reboot....


  1. Posts : 4
    Win 7 64
       #1

    Video Hardware error & igfxCUIService stops, crash & reboot....


    New build. Win7 64 crashes & reboots randomly. Sometimes it will go for hours and then sometimes it will crash a few minutes after startup 3-4 times, consecutively. Under system reliability for every crash it shows:

    • Windows - Video Hardware error
    • igfxCUIService Module - Stopped Working


    I've attached the debug file.
    I've already changed the igfxCUIService compatability mode setting to run Windows 7.
    Any help is greatly appreciated!
    Last edited by AFJsvt; 09 Mar 2015 at 08:57.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Did you miss the instructions near the top of the page when you started this thread? A single .dmp file is insufficient to look into the problem.

    Attachment 352051
      My Computer


  3. Posts : 4
    Win 7 64
    Thread Starter
       #3

    Debug file attached in the 1st post.
    Last edited by AFJsvt; 10 Mar 2015 at 04:12.
      My Computer


  4. Posts : 4
    Win 7 64
    Thread Starter
       #4

    Debug file attached to 1st post.
      My Computer


  5. Posts : 4
    Win 7 64
    Thread Starter
       #5

    Any help on this is greatly appreciated!
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800b75b4e0, fffff880061caf38, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+7a3f38 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`05a27000 fffff880`06439000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Feb 06 04:31:37 2015 (54D3B001)
        CheckSum:         009D4DDE
        ImageSize:        00A12000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Name	NVIDIA GeForce GTX 560 Ti
    Unfortunately these 0x116 BSOD's are difficult to solve. Whats happening is the video driver is crashing, but then not recovering with the time frame designated by the operating system, causing the entire system to crash.

    Please reinstall the latest stable driver - don't use BETA drivers - following this guide precisely:
    NVIDIA Drivers - Avoid Problems

    Reboot and monitor for further BSOD's.
      My Computer


 

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