Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Video Hardware error & igfxCUIService stops, crash & reboot....

08 Mar 2015   #1
AFJsvt

Win 7 64
 
 
Video Hardware error & igfxCUIService stops, crash & reboot....

New build. Win7 64 crashes & reboots randomly. Sometimes it will go for hours and then sometimes it will crash a few minutes after startup 3-4 times, consecutively. Under system reliability for every crash it shows:
  • Windows - Video Hardware error
  • igfxCUIService Module - Stopped Working

I've attached the debug file.
I've already changed the igfxCUIService compatability mode setting to run Windows 7.
Any help is greatly appreciated!


My System SpecsSystem Spec
.
08 Mar 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Did you miss the instructions near the top of the page when you started this thread? A single .dmp file is insufficient to look into the problem.

Attachment 352051
My System SpecsSystem Spec
08 Mar 2015   #3
AFJsvt

Win 7 64
 
 

Debug file attached in the 1st post.
My System SpecsSystem Spec
.

09 Mar 2015   #4
AFJsvt

Win 7 64
 
 

Debug file attached to 1st post.
My System SpecsSystem Spec
10 Mar 2015   #5
AFJsvt

Win 7 64
 
 

Any help on this is greatly appreciated!
My System SpecsSystem Spec
11 Mar 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800b75b4e0, fffff880061caf38, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7a3f38 )

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05a27000 fffff880`06439000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Feb 06 04:31:37 2015 (54D3B001)
    CheckSum:         009D4DDE
    ImageSize:        00A12000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Name	NVIDIA GeForce GTX 560 Ti
Unfortunately these 0x116 BSOD's are difficult to solve. Whats happening is the video driver is crashing, but then not recovering with the time frame designated by the operating system, causing the entire system to crash.

Please reinstall the latest stable driver - don't use BETA drivers - following this guide precisely:
NVIDIA Drivers - Avoid Problems

Reboot and monitor for further BSOD's.
My System SpecsSystem Spec
Reply

 Video Hardware error & igfxCUIService stops, crash & reboot....




Thread Tools




Similar help and support threads
Thread Forum
New hardware : Crash/Reboot on Win 7 WEI test and games
Hi, My motherboard recently died and since most components of my pc were already five and a half years old, I decided to transfer my HDD, PSU, RAM and DVD RW to a new case, and install a new motherboard, CPU, graphics card and some more (identical) RAM. I discovered this forum while...
Hardware & Devices
Outlook 2010 stops and says it needs to reboot or stops responding
I have been dealing with this issue for months and had to put it aside because of the flu and then some urgent hardware problems. I'm running Outlook 2010 with about 5 separate POP 3 accounts. I archive regularly and compact after archiving. After a lot of trouble cloning a new C drive to an...
Browsers & Mail
Video hardware error
I've been having problems with the ATI drivers for my HD Radeon 5470. In the last few weeks, a problem with my video hardware has caused my computer to freeze and the screen to go black for a few seconds every now and then. Most of the time, Windows manages to get the video card running again and...
Graphic Cards
Video hardware error -- but independent of video card
Hello, Last Christmas, I tried to build a PC for my parents. It almost worked, except that every once in a while, the screen would freeze and the display would go all monochromatic, leaving no choice except to push the reset button. This happened with at least half a dozen different video card...
BSOD Help and Support
Video hardware error?
yesterday and then today i've had two video hardware errors happen, i have no clue on what this means but i have copied the info from the report thing should i paste it here?
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:13.
Twitter Facebook Google+