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Windows 7: BSOD on boot, boots ok on the second time

10 Mar 2015   #1

Win 7 64 bit Home premium
BSOD on boot, boots ok on the second time

Hi guys,

My PC recently started BSOD on boot, I then restart and it will boot fine if a little sluggish.
I'm not sure what to do I've tried uninstalling the video driver as some other internet threads suggest that that might be the issue, but still it persists.
I have attached the files from dm log collector.

Basic info for PC Intel i5 processor
AMD Radeon HD 5800 series.
12GB Ram

Any help would be much appreciated.


My System SpecsSystem Spec
10 Mar 2015   #2

Win7 Ultimate X64

All the three dump files you have uploaded all show the same bugcheck code 0x116, this is specifically a gfx related issue and all dumps are blaming ATI drivers
First thing to check would be temperatures of the card to make sure its not overheating, reinstalling drivers or upgrading/rolling back to different driver would be next

Heres some more info on things to look at/things to try STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
12 Mar 2015   #3

Win 7 64 bit Home premium

Ok I have updated drivers though i had to install catalyst control center. It worked fine for a day then died again when I booted the first time today.
How do I go about checking graphics card temperatures before the PC has booted?
My System SpecsSystem Spec

12 Mar 2015   #4

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

It won't be a temperature issue if it's booting second time round. For peace of mind remove the side of your case and check the fans on your GPU when you power up to ensure they're spinning.

Can you tell us what version of the ATI driver you have installed?
My System SpecsSystem Spec
12 Mar 2015   #5

Win 7 64 bit Home premium

From that software I have 25 out of date drivers, oops, ill fix that.
Device: AMD radeon HD 5800 series
Driver version: 14.501.1003.0
Date: 20/11/14
Publisher: Advanced micro Devices, Inc

I believe thats what you're looking for.
My System SpecsSystem Spec

 BSOD on boot, boots ok on the second time

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