Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD when i close my laptop lid

11 Mar 2015   #1

Windows 7 Home Premium 64bit
BSOD when i close my laptop lid

When i close my laptop lid, it goes to sleep, but im having this blue screen for quite a few days... though not constantly. Can you please take a look at it and tell me the problem?

My System SpecsSystem Spec
11 Mar 2015   #2
Microsoft MVP

Windows 10 Pro x64 ; Xubuntu x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800caeb4d0, fffff80004ae33d8, fffffa8012fc7e10}

Unable to load image \SystemRoot\system32\DRIVERS\taphss6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for taphss6.sys
*** ERROR: Module load completed but symbols could not be loaded for taphss6.sys
Probably caused by : ntkrnlmp

Followup: MachineOwner

0: kd> !irp fffffa8012fc7e10
Irp is active with 3 stacks 2 is current (= 0xfffffa8012fc7f28)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800fd04050 00000000 00000000-00000000    pending
			Args: 00014400 00000001 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8013df93b0    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm taphss6
start             end                 module name
fffff880`0f23b000 fffff880`0f249000   taphss6  T (no symbols)           
    Loaded symbol image file: taphss6.sys
    Image path: \SystemRoot\system32\DRIVERS\taphss6.sys
    Image name: taphss6.sys
    Timestamp:        Sat May 17 10:12:31 2014 (5376B077)
    CheckSum:         00017EFE
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for an updated HotSpotShield driver and install it. If none exists, uninstall the application from the laptop.

Free VPN Service | Free VPN Software - Hotspot Shield VPN
My System SpecsSystem Spec
11 Mar 2015   #3

Windows 7 Home Premium 64bit

thanks for the quick reply.. i knew the Hotspot shield was giving an error before too.. which when i updated, fixed it self. I will do the the same again!

My System SpecsSystem Spec


Thread Tools

Similar help and support threads
Thread Forum
BSOD on laptop lid close.
For the past 3 days I have been getting the BSOD when I shut my laptop lid. I have uploaded the dump files here. Can anybody help me? I don't know how to read them :(
BSOD Help and Support
BSOD When I close Laptop, WIFI loses connectivity
Good Evening Ladies and Gentlemen, Recently I have been having issues with my computer dropping my WiFi signal at home despite still being able to access the internet via my phone, xbox, and also my roommates using it as well. On top of this I also noticed that I get the BSOD when I close my...
BSOD Help and Support
BSOD on laptop lid close
I have a relatively new ASUS laptop running Win7 64bit which has developed a problem with crashing when the lid is closed. When I open the lid, it wakes up normally maybe only 20% of the time. The rest of the time either the screen remains black and the computer wakes up or I get a blue screen...
BSOD Help and Support
BSOD when laptop recovers from sleep or lid close BAD_POOL_CALLER
Several BAD_POOL_CALLER errors. Alienware laptop running Windows 7 Pro 64-bit on an Intel Core i7 chipset. The error is replicable basically every time the computer comes out of sleep. Tried updating the drivers for Realtek Audio, etc. as those are often implicated in these problems, based on...
BSOD Help and Support
BSOD When I close laptop lid
Hi I have an Intel Spring Peak laptop running Windows 7 Professional 32 bit. Whenever I close the lid, and leave it to sleep for ~3+ minutes, I get a BSOD when I open up my computer again. Its really sad. I would attach the dump file but I forgot where I could find those.... Any solutions? and...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:53.
Twitter Facebook