BSOD's for the last 3 Months, were spaced out but now more regular

mcderd · 13 Mar 2015

Hello,

I have been getting BSOD's for about three months spaced a couple of weeks apart, about 6 weeks ago I got two on consecutive days, so had PC apart, reseated cables,and changed my RAM.

It's been OK for about 6 weeks then yesterday I suffered another BSOD, removed all USB entries in device manager, then today I have been using PC since 10am until about 6pm, no problems, I left it during the evening with about three browser windows open, went to close the windows abd shut the PC down, and as soon as I moved my mouse to close a browser window I had another BSOD (cant remember if I got as far as clicking the red X?).

I have uploaded my debug file, I do hope someone can help me?

Thanks in advance.

mcderd

Golden · 13 Mar 2015

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800035be576, fffff88003a90960, 0}

*** WARNING: Unable to verify timestamp for cbfltfs.sys
*** ERROR: Module load completed but symbols could not be loaded for cbfltfs.sys
Probably caused by : cbfltfs.sys ( cbfltfs+164ae )

Followup: MachineOwner
---------

1: kd> lmvm cbfltfs
start             end                 module name
fffff880`0419f000 fffff880`041c5000   cbfltfs  T (no symbols)           
    Loaded symbol image file: cbfltfs.sys
    Image path: cbfltfs.sys
    Image name: cbfltfs.sys
    Timestamp:        Wed Jan 02 20:52:39 2013 (50E40A6F)
    CheckSum:         000301B4
    ImageSize:        00026000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the Cloudfogger driver. If no update is available, uninstall this application.

https://www.cloudfogger.com/en/download/

mcderd · 14 Mar 2015

Thanks Golden,

It does not seem like there is an option to update drivers for Cloudfogger, so I noted details of cbfltfs.sys file, I uninstalled Cloudfogger, then reinstalled, unfortunately the cbfltfs.sys file has the same version number!

So I guess I need to look for alternative software that does the same job?

Golden · 14 Mar 2015

Yes, unfortunately that seems to be the only option. You could try contacting the developer and see if they might have a solution too.

mcderd · 14 Mar 2015

Its strange as I ran it for ages without any BSOD's its also been installed on my wife's PC for the same period of time with no issues.

I have looked at a couple of supposed alternatives, but they do not work in the same way (Cloudfogger also has an Andriod app so I can access file from my phone/tablet)

I will keep looking.

Golden · 14 Mar 2015

Please run MSINFO, and save the .nfo file and upload it here. I'll see if I can dig a bit deeper to understand the issue.

mcderd · 15 Mar 2015

Thanks Golden,

I have unloaded a zip containing the MSINFO .nfo file for my PC

mcderd

Golden · 15 Mar 2015

OK. Can you also locate the eventlog, and load that here as a .txt file? Might be easier just to follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

mcderd · 15 Mar 2015

Golden, I am out all day today, I have uploaded a DM Log Collector file with my first post, but can do it again when I get home.

mcderd

Golden · 15 Mar 2015

Yeah, the first one only had some of the info, not all.

BSOD's for the last 3 Months, were spaced out but now more regular

BSOD's for the last 3 Months, were spaced out but now more regular

MSINFO File