BSOD multiple errors 116, 117

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  1. Posts : 26,863
    Windows 11 Pro
       #11

    Here is a list of everything you can do get Windows to start. Then upload the files here for us to look at, as Boozad said. You are having problems with your graphics card based on the screenshot you provided.

    Troubleshooting Windows 7 Failure to Boot
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  2. Posts : 21
    1
    Thread Starter
       #12

    Thank you so much for answer. I have managed to start windows today (i just entered bios and then just hit exit and save... and the windows started, all works now) but i still have the bsod problems. I managed to compress the files twice and i attached it. Thank you again and please have a look.
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  3. Posts : 26,863
    Windows 11 Pro
       #13

    Check that you are configured correctly for Small Memory Dumps. Dump Files - Configure Windows to Create on BSOD
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  4. Posts : 21
    1
    Thread Starter
       #14

    I just selected that now using option 1... so i guess from now on they will be smaller. Thanks.
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  5. Posts : 26,863
    Windows 11 Pro
       #15

    As best as I can tell, all your dumps are the same.

    Code:
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8018a20010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88008689f38, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    That says your video card drivers crashed and did not recover in time. Try to reinstall your drivers by following this tutorial and see if it helps NVIDIA Drivers - Avoid Problems
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  6. Posts : 21
    1
    Thread Starter
       #16

    I already did that, installing (following the correct install provided in the link) a version that you recommended in another post as being the most stable (some old version 2013 if i remember right) but same bsod. Thanks.
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  7. Posts : 26,863
    Windows 11 Pro
       #17

    I believe that was someone else recommending the version, I don't usually do that. Graphics problems are either the driver and not having a clean install, the PSU, The motherboard slot or the card itself. Other than another program's drivers conflicting with it, there is nothing else involved. So, try this and use the computer any way you want to for a minimum of 24 hours of actually using it. But, be sure to create a restore point before doing anything.

       Warning
    Be sure to create a System Restore point before proceeding further System Restore Point - Create


    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
       Information

    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
       Warning

    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


       Tip





    Let us know the results, with the subsequent crash dumps, if any.
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  8. Posts : 21
    1
    Thread Starter
       #18

    Ok so... i started that verifier and then i went playing dota 2 again... few minutes in the game and the BSOD is back. I attached the minidump file. Can i stop the verifier now ? Thanks.
      My Computer


  9. Posts : 26,863
    Windows 11 Pro
       #19

    The dump is exactly the same as the others. Let's do 2 things. First make sure your computer is set for small memory dumps Dump Files - Configure Windows to Create on BSOD

    Next, remove your card and place it in another slot.

    Do you have a friend who could swap cards with you or loan you another card to try. That will be the next step.
      My Computer


  10. Posts : 21
    1
    Thread Starter
       #20

    I checked again and its set for smaller memory dumps. In order to change the card to another slot i will have to call a friend (because i dont know how to do that) and i will also ask him if he has another card so i can try it. I hope tomorrow he will come. I'll get back after i tried theese steps. Thank you !
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