BSOD: Was my NVIDIA driver?

coqle · 16 Mar 2015

I am having this problem BSOD (black screen), and I have not idea why and I am receiving this notice: (I don't know if it is necessary,

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800EA52210
BCP2: FFFFF8800FE8DE2C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031615-60746-01.dmp
C:\Users\Elena\AppData\Local\Temp\WER-169853-0.sysdata.xml

It started like 3 weeks ago, sometimes when I am watching a video or youtube, photoshop, etc. Like 4 weeks ago I updated my NVIDIA Get Forece GT 520 driver, (NVIDIA ask for that time to time) I don't know if that is the problem,

I hope you can help me

Coqle

Thank you!

Boozad · 16 Mar 2015

All of your dumps are blaming your nVidia driver, this could mean that the driver is at fault or your card is overheating or faulty. We'll try replacing the driver first and foremost to see if that is causing the problem.

Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install. Once installed test your system for stability.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800f73b4e0, fffff8800fe65e2c, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c )

Followup: MachineOwner

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f4aa000 fffff880`10102000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 11:07:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4