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BSOD hal.dll help
my windows 7 computer Just keeps crashing with a hardware error. I need help in finding out the exact hardware and its fix.
i have attached my system File and Dump File. Any help will be greatly appreciated.
my windows 7 computer Just keeps crashing with a hardware error. I need help in finding out the exact hardware and its fix.
i have attached my system File and Dump File. Any help will be greatly appreciated.
Follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions
To collect all the necessary information people on this forum may require to assist you.
However, this dump file's analysis shows:
The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, fffffa8004454038, b6000000, 10015} Probably caused by : AuthenticAMD Followup: MachineOwner ---------
A Machine Check Exception (MCE) is a type of computer hardware error that occurs when a computer's central processing unit detects a hardware problem.
How old is your processor? As in, when did you buy it?
Also, the AMD E-350 is meant for the mobile market.
Can you narrow down the exact hardware so I can get it fixed?
Well, if you are doing ANY overclock STOP and set everything back to their defaults.
It could be a driver issue... as a WHEA_UNCORRECTABLE_ERROR means you either have a hardware failure or you have problems with your Windows drivers that are probably not compatible with your Windows operating system.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa8004454038, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000010015, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: chrome.exe CURRENT_IRQL: f ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre STACK_TEXT: fffff800`00ba8ac8 fffff800`0300d903 : 00000000`00000124 00000000`00000000 fffffa80`04454038 00000000`b6000000 : nt!KeBugCheckEx fffff800`00ba8ad0 fffff800`02ba5593 : 00000000`00000001 fffffa80`043d0900 00000000`00000000 fffffa80`043d0950 : hal!HalBugCheckSystem+0x1e3 fffff800`00ba8b10 fffff800`0300d5c8 : 00000000`00000728 fffffa80`043d0900 fffff800`00ba8e70 00000000`3862d200 : nt!WheaReportHwError+0x263 fffff800`00ba8b70 fffff800`0300cf1a : fffffa80`043d0900 fffff800`00ba8e70 fffffa80`043d0900 00000000`00000000 : hal!HalpMcaReportError+0x4c fffff800`00ba8cc0 fffff800`03000e8f : 00000000`37d0add1 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e fffff800`00ba8d00 fffff800`02a8dfec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47 fffff800`00ba8d30 fffff800`02a8de53 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c fffff800`00ba8e70 00000000`3ff6af45 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153 00000000`002be574 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x3ff6af45 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: AuthenticAMD IMAGE_NAME: AuthenticAMD DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_TLB BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_TLB ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0x124_authenticamd_processor_tlb FAILURE_ID_HASH: {43d6b821-8662-dfa6-fb8b-cfa627fa2356} Followup: MachineOwner ---------
Please use these instructions to find out what it means and what to try:
https://www.sevenforums.com/crash-loc...-what-try.html
I am not overclocking just using it as I bought it.
Use these instructions to find out what it means and what to try:
https://www.sevenforums.com/crash-loc...-what-try.html