BSOD - Appears random, different causes, does not happen in safe mode


  1. Posts : 1
    Windows 7 home premium
       #1

    BSOD - Appears random, different causes, does not happen in safe mode


    Hi

    A few weeks ago I started experiencing BSOD crashes. This was the first time in over 2 years of use this had happened. I searched the forums and checked as much as I could. I updated all drivers, checked memory (removed all modules and tested 1 by 1), scanned hard drives, unplugged all peripherals. Pretty much everything I tried didn't change anything. To make things more interesting, every time I checked the minidumps in BlueScreenView it would almost always highlight a different dll, address each time.

    Suddenly the crashes stopped shortly after my attempts to fix so I thought I had fixed it. Fast forward 2 problem free weeks later to today and it's happening again. 5 times within the hour, even as quick as 10 seconds after booting into windows. Each time the Minidumps refer to a different issue so I really can't understand where to start.

    I have not experienced a crash while in safe mode. But maybe this is just by chance! :)

    Attached are the last 5 minidumps . Any advice is greatly appreciated as I can't see a way to fix.

    Thanks
    Simon
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Kaspersky seems to be contributing to the BSOD's.
    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88002285163, fffff88013047a80, 0}
    
    *** WARNING: Unable to verify timestamp for kltdi.sys
    *** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
    Probably caused by : NETIO.SYS ( NETIO!NsiGetAllParametersEx+258 )
    
    Followup: MachineOwner
    BugCheck 3B, {c0000005, fffff800038e4497, fffff8800d5ca6e0, 0}
    
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
    Probably caused by : klif.sys ( klif+33579 )
    
    Followup: MachineOwner
    Please remove it for a test.

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

    Also uninstall your existing Antivirus software before you install MSE.

    Good and Free system security combination.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



     Clean boot


    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

     SPTD Removal:

    • Uninstall the software using Add/Remove Programs.
    • Reboot the system.
    • Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
    • DuplexSecure - Downloads
    As an alternative, many people recommend the use of Total Mounter or Magic ISO

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:


    Make scans with the following:

    Kaspersky TDSSKiller

    ESET online scanner:


    Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

     Hard Drive Diagnostics


    • Double click and open my computer.
    • Right click on desired drive and hit properties.
    • Click on tools tab and Check now.


    Read complete instructions on the tutorial: Disk Check

    Other Tests:
     




    Temp Monitoring

    Check for heating issues using Speccy or HWMonitor.


    Upload a screen shot with either of the tools: Screenshots and Files - Upload and Post in Seven Forums
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:26.
Find Us