BSOD (?) when playing games!

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  1. Posts : 13
    Microsoft Windows 7 Pro Service Pack 1
    Thread Starter
       #11

    I'll add; the freezes are getting more frequent. I used to be able to play a bit before I'd BSoD, but now, I'll freeze after a minute or two. I've done full reinstalls of the games, and obviously nothing changed.

    Didn't get more dumps either, so the one I linked above is still all I have.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #12

    I will go back to the ranch and see if I can find you some BSOD help.
      My Computer


  3. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #13

    I will give this a look. Gimme a little while and I'll see what I can come up with.
      My Computer


  4. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #14

    Azuriae,

    The manufacturer of the system (motherboard) is Gigabyte.

    Your product key is an OEM key that can only (legally) be activated on an Asus PC/Laptop.

    We will need for you to buy a new license for your PC and then go through the posting instructions again, then post a new DM Log. Once your computer has a legal product key, we can continue helping you with your BSOD problem.

    Code:
    Identificateur de produit:                  00371-OEM-8992671-00407
    Date d'installation originale:              12/8/2012, 12:59:31 PM
    Heure de d‚marrage du systŠme:              3/20/2015, 4:20:23 AM
    Fabricant du systŠme:                       Gigabyte Technology Co., Ltd.
      My Computer


  5. Posts : 13
    Microsoft Windows 7 Pro Service Pack 1
    Thread Starter
       #15

    I'm not the most tech savvy person (Someone else took care of the building/installation of my PC); what is a OEM key, and where/how do I buy a new one? Will I need to get my computer reformatted?
      My Computer


  6. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #16

    Azuriae said:
    I'm not the most tech savvy person (Someone else took care of the building/installation of my PC); what is a OEM key, and where/how do I buy a new one? Will I need to get my computer reformatted?
    Basically the person who built the computer for you gave you a counterfeit copy of Windows 7. If it is a computer shop, I would call them and tell them what they did and that they need to offer you a legitimate product key or you will turn them into Microsoft.

    If this was a friend, you need to be more careful and tell them you want a legal copy of Windows.

    You shouldn't have to reformat, just buy a new product key from Microsoft (or another authorized vendor) and update your product key with the legal one. You need a Windows 7 Professional license which is around $100 USD.

    When you have the new product key, follow the link below:
    Product Key Number - Change

    When you have succesfully changed your product key, upload a new DM log by following the link below:
    Blue Screen of Death (BSOD) Posting Instructions

    After your logs show that you have a legal copy, we can help you further with your BSOD issue.
      My Computer


  7. Posts : 13
    Microsoft Windows 7 Pro Service Pack 1
    Thread Starter
       #17

    Alright, thanks! Do you guys have any recommendations for a authorized vendor? I just talked with a rep on the Microsoft official site; they no longer sell Windows 7. You can only buy Windows 8, and I'd like to avoid upgrading to 8 for now, since I just really like 7.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #18

    Let me try to explain.

    According to what Gator is seeing.
    You have a Windows 7 COA key to activate your system that belongs on a Acer computer.

    Because you have a Gigabyte motherboard your computer is considered a Gigabyte computer not a Acer computer.

    You can not properly activate Windows 7 with out the proper COA key that matches that computer and version of Windows 7. Any COA key will not due.

    This will explain what COA means.

    What is the Windows Certificate of Authenticity?

    OEM means Original Equipment Manufacture. Like a Dell or a Acer.

    You can buy Windows 7 from many places. Local computer store, Amazon, Walmart ect. Just stay away from places like Ebay.

    Once you buy a legal Windows 7 we will gladly give guidance on how to do a Clean Install.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #19

    Thank you Gator for your help.
      My Computer


  10. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #20

    This is where I buy licenses for clients. If anyone sees anything wrong with this feel free to tell me but as far as I know, this is a licensed vendor.

    Microsoft Windows 7 Professional OEM (Download) 32/64 BIT
      My Computer


 
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