Random bsod on windows 7


  1. Posts : 7
    Microsoft Windows 7 Ultimate 64-bit
       #1

    Random bsod on windows 7


    When i start my PC and start skype i get dwm.exe crash....i cant find how to fix this problem on 100 % so i just remove the new version of skype from my pc...but after that i take 1 bsod with 2 diffrent file's

    Can some1 help me? i got the "latest" ATI Radeon driver for my video card....13.9 for ATI hd 4800 series should i just delete all drivers and take the older version 13.1 ??
      My Computer


  2. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #2

    Hello Anbub1s,

    Your BSOD indeed references your Video drivers

    Code:
    BugCheck A, {ffffffffffffffff, 2, 0, fffff80002e94d76}
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+1cfb1 )
    
    Followup: MachineOwner
    ---------
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    1: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffffffffffffff, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002e94d76, address which referenced memory
    Around the time of your BSOD, there is activity with Panda Anti-Virus
    Code:
    Event[2126]:
      Log Name: System
      Source: Service Control Manager
      Date: 2015-03-25T04:25:16.469
      Event ID: 7006
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Anub1s-PC
      Description: 
    The ScRegSetValueExW call failed for FailureActions with the following error: 
    Access is denied.
    Uninstall Panda for now and install Microsoft Security Essentials

    Uninstall Panda
    Uninstallers (removal tools) for common Windows antivirus software - ESET Knowledgebase

    Download/Install MSE
    Microsoft Security Essentials - Microsoft Windows

    Uninstall Slim Cleaner and Slim Drivers with RevoUninstaller

    Download Revo
    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    When running Revo, Select Advanced option and Select All/Delete All on both scans

    If the above doesn't help, try reverting back to 13.1 as you said.

    It won't hurt to run Memtest86 for at least 8 passes or upon receiving any errors. If you receive any errors your memory or memory controller is bad.
    RAM - Test with Memtest86+
      My Computer


  3. Posts : 7
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    tnx for the answer i will try it
      My Computer


  4. Posts : 7
    Microsoft Windows 7 Ultimate 64-bit
    Thread Starter
       #4

    Ok i do all that u say and i check its my fault...in ATI Radeon support website for drivers have only 13.9 and 13.1 Hydravision for windows 7 64 bit......i delete again all drivers of ATI and instal it fresh + hydravision and try to instal skype the latest version....and then....the desktop windows manager i think crash again and i got Message "AMD Display driver stop to work and recovery successful" why and how i can fix this problem?? i can try to find older driver's for my video....like 12.4 or maybe try to instal for Vista 64-bit....dont know....its happend for first time on my PC....some time's happends when i start my PC and try to watch movie....again AMD display stop and recovery or dwm crash....its annoying

      My Computer


  5. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #5

    The problem is you only have one crash dump so its hard to get a good indication of what is really going on with one dump.

    Is your motherboard up to date with all the latest BIOS/Drivers?
    Motherboards - M2N-X - ASUS

    Do you have another open slot for your Video card? Or just make sure its securely connected to the motherboard?
      My Computer


 

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